Danielle Herrera

• Stayed informed about daily specials, new menu items, promotions.
• Monitored dining room for cleanliness and proper set-up at all times.
• Took orders from customers accurately and in a timely manner.
• Assisted in training new servers.
• Greeted guests and provided menus.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Prepared checks, itemizing total meal costs and taxes.
• Took reservations and to-go orders to streamline process for both customer and restaurant.

• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Managed cash and bar revenue during special promotions or sporting events.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

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• Assisted servers with specialty drinks orders by preparing on-demand items without delay.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.

• Memorized theater seats and row numbers for easier faster service
• Took orders on hand held that generated to kitchen
• Watched for guests on screen outside of theater to see if customer needed anything, so had to keep an eye out at all times
• Handled cash payments and credit card payments
• Upselling

• Worked with POS system to place orders, manage bills and handle complimentary items.
• Checked identification for minimum age for sale of alcoholic beverages.
• Handled to go orders fast and accordingly
• Worked right next Cowboys stadium fast paced almost constantly
• Aloha POS system
• Served tables and provided great customer service
• Ran food when prepared and made sure everything was made correctly exactly what customer ordered