Danielle Howard
Jackson,Ms
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
My teller
Trustmark Bank
Jackson, Ms
11.2023 - Current
- Balanced cash drawer at the end of each shift.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Resolved customer issues promptly to ensure satisfaction.
- Built and maintained client relationships through quality, personalized interactions.
Tax Clerk
Hinds County Tax collector
08.2020 - Current
- Responsible for the processing tax checks including check distribution/mailings.
- Ensured filing and updated tracking system with check information on a shared drive.
- Assisted agencies and management with discrepancies, questions, follow-ups.
- Updated and reviewed End of Lease spreadsheets before passing to the estimating department.
Correctional Officer
Mississippi Department Of Correctional
05.2017 - 06.2020
- Complete end-of-shift and incident reports and share them with the appropriate department, meeting 100% of submission deadlines in 2020.
- Inspect cells and communal living areas against scrupulous hygiene and safety standards, reporting hazards to senior leadership.
- Leverage de-escalation techniques to resolve conflicts, collaboratively reducing the need for forceful intervention by 34% over two years.
- Monitor the facility's security through regular patrols and video surveillance, noticing and rectifying 99.5% of potential breaches.
Security Guard
GradaWorld Security Services
08.2015 - 04.2017
- Provided authoritative presence to deter criminal activity.
- Observed and reported activities at assigned sites.
- Read and composed written and online safety reports.
- Responded quickly to potentially troublesome situations.
Education
High School Diploma -
Callaway High School
Jackson, MS05-2014
Skills
- Cash handling
- Problem solving
- Effective communication
- Cash drawer balancing
- Positive
- Strong work ethic
- Professionalism and courtesy
- Friendly
- Patience and empathy
- Cheerful
Timeline
My teller
Trustmark Bank
11.2023 - Current
Tax Clerk
Hinds County Tax collector
08.2020 - Current
Correctional Officer
Mississippi Department Of Correctional
05.2017 - 06.2020
Security Guard
GradaWorld Security Services
08.2015 - 04.2017
High School Diploma -
Callaway High School