Summary
Overview
Work History
Education
Skills
Timeline
Server

Danielle Israde

San Diego,CA

Summary

Motivated individual with experience successfully serving and maintaining satisfied customers in both casual and fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items, and unique wine and beer selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.

Overview

4
4
years of professional experience

Work History

Server

Market Broiler
Fremont, CA
07.2017 - 03.2020
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Cultivated warm relationships with regular customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Hostess

Market Broiler
Fremont, CA
03.2017 - 06.2017
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Supervised server balance and monitored table turnover to accurately seat customers.

Front End Assistant

Costco
Fremont, CA
08.2016 - 12.2016
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Hostess

Chili's
Union City, CA
07.2015 - 08.2016
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Supervised server balance and monitored table turnover to accurately seat customers.

Education

Bachelor of Arts - Film Production

San Diego State
San Diego
05.2023

Skills

  • Order Accuracy and Delivery
  • Dining Room Cleaning and Upkeep
  • High Energy and Stamina
  • Team Player
  • Food and Beverage Service
  • Relationship Building
  • Verbal and Written Communication
  • Customer Service and Rapport
  • Specials Promotion and Upselling
  • Workflow Coordination
  • Cool Under Pressure
  • Adaptable and Flexible

Timeline

Server

Market Broiler
07.2017 - 03.2020

Hostess

Market Broiler
03.2017 - 06.2017

Front End Assistant

Costco
08.2016 - 12.2016

Hostess

Chili's
07.2015 - 08.2016

Bachelor of Arts - Film Production

San Diego State

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Danielle Israde