Danielle Johansen
Rock Hill,SC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Motivated and dedicated to delivering quality healthcare to patients. Excel at administrative support and personnel coordination. Always a team player and strive to be the best I can be in all aspects.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Fort Mill Dermatology
Fort Mill, SC
03.2008 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Check patients in/out.
- Called and faxed pharmacies to submit prescriptions and refills. Wrote appeals for medications.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Take Nurse and Triage calls.
- Open/Close office
- Entered procedure codes and diagnosis codes into medical billing software.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Taught patients about medications, procedures and care plan instructions.
Education
Certificate of Completion - Medical Office
Ocean County College
Toms River, NJ05.1999
High School Diploma -
Brick Township High School
Brick Town, NJ06.1996
Skills
- Clinical and Operational Judgement
- Completing Insurance Forms
- Coordinating Drug Refills
- Patient Relations
- Treatment Room Preparation
- Organization and Time Management
- Patient Flow
- HIPAA Compliance
- Phone and Email Etiquette
- Payment Collection and Processing
- Verbal and Written Communication
- Task Prioritization
Timeline
Medical Assistant
Fort Mill Dermatology
03.2008 - Current
Certificate of Completion - Medical Office
Ocean County College
High School Diploma -
Brick Township High School
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