Danielle K Wegeleben
Lapeer,MI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
10
10
years of professional experience
Work History
Sales Associate
Nexcom
11.2014 - 08.2024
- Earned On-the-Spot awards in Feb 2016 and July 2021 for remaining cool, calm and collected; providing premier customer service and flexibility with cross-training
- Earned Associate of the Quarter in May 2017 and July 2022 for superb attention to detail, job coaching and approaching tasks with a "can do" attitude.
- Assisted customers in finding and selecting items and provided detailed product information
- Maintained product displays and increased appeal by rotating merchandise and refreshing table displays
- Maintained department tidiness, emptied fitting rooms, and returned items to proper locations throughout the day
- Trained 12 new associates on restocking, folding, and organizing product, including a manager and supervisor who were new to the department
- Monitored and maintained product availability throughout the day
- Composed tickets for customers looking to tailor uniforms and civilian clothing and returned items to customers upon pick-up
- Composed detailed documentation of customer-owned items being sent for jewelry/watch repair and provided timely communication for estimates and pick-ups
- Communicated positively with customers and coworkers
- Resolved customer concerns or complaints regarding products or services
- Handled opening and closing procedures of registers and jewelry cases
- Accurately processed POS transactions
- Cross-trained in multiple departments and ensured needs of the business were met when short on staff
- Assisted customers with renting PO Boxes and picking up packages. Communicated when online ordered items were available to pick-up
- Assisted customers with furniture and large appliance purchases by checking stock availability and compiling detailed paperwork for special orders and accurately communicated with vendors and team members.
- Experienced in selling alcohol and tobacco products
- Independently maintained micro market daily for four months to provide well-stocked coolers, snacks and coffee as well as ensured cleanliness of the store and dining areas by emptying trash receptacles, sanitizing countertops and mopping the floors.
Crew Member
Wendy's
04.2015 - 08.2015
- Operated cash register to conduct sales efficiently and accurately
- Maintained the dining area to ensure cleanliness and stocked supplies as needed
- Operated machinery to rinse, wash and sterilize food preparation equipment and utensils
- Prepared food and completed tasks while adhering to food safety regulations
- Assisted over 60 customers during high-volume lunch hour
Education
Olympic College -
Olympic College
Bremerton, WA05.2014
John R. Rogers High School -
John R. Rogers High School
Spokane, WA06.2009
Skills
- Merchandise display
- Flexible schedule
- Money handling
- Friendly and outgoing
- Customer engagement
- Retail store operations
- Positive and professional
- Problem-solving skills
- Reliable and punctual
- Display setup
Timeline
Crew Member
Wendy's
04.2015 - 08.2015
Sales Associate
Nexcom
11.2014 - 08.2024
Olympic College -
Olympic College
John R. Rogers High School -
John R. Rogers High School
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