Summary
Overview
Work History
Education
Skills
Timeline
Generic

Danielle Lawson

Galloway,OH

Summary

Experienced in excelling under pressure and maintaining a calm demeanor in tense situations. Strong ability to collaborate effectively with teams and work independently to consistently deliver exceptional results. Passionate about providing outstanding hospitality and dedicated to consistently exceeding expectations.

Overview

9
9
years of professional experience

Work History

Sales Associate

Rusty Bucket Restaurant and Tavern
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Warehouse Associate

Target Food Distribution Center
04.2024 - 07.2024
  • Handled double pallet jack operations efficiently.
  • Constructed and arranged pallets efficiently.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

Amazon Fulfillment Associate

Amazon
09.2021 - 04.2024
  • Operated in Stow, Pick to Buffer, and Picking and Staging.
  • Participated in a year-and-a-half tenure with the Safety Team.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Hostess/Server/Supervisor/Busser/Cook

Rusty Bucket Restaurant & Tavern
04.2016 - 09.2021
  • Leveraged more than four years of expertise to excel in various hospitality roles.
  • Delivered consistent support across multiple roles including hosting, serving, training, bussing and cooking.
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Completed daily side work and opening and closing duties without fail.
  • Advised customers about special offerings and menu items to help drive sales.

Server

Woody's Wing House
02.2020 - 11.2020
  • Conducted end-of-shift tasks for seamless carryout operations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High school or equivalent -

Franklin Heights High School
Columbus, OH
06.2016

Skills

  • Customer Service
  • Sales
  • Leadership
  • Teamwork and Collaboration
  • Time Management
  • Training
  • Kitchen Experience
  • Writing Skills
  • Hospitality
  • Multi-tasking strength
  • Reliable and punctual
  • Outgoing personality
  • Conflict resolution
  • Upselling
  • Professional demeanor

Timeline

Sales Associate

Rusty Bucket Restaurant and Tavern
08.2024 - Current

Warehouse Associate

Target Food Distribution Center
04.2024 - 07.2024

Amazon Fulfillment Associate

Amazon
09.2021 - 04.2024

Server

Woody's Wing House
02.2020 - 11.2020

Hostess/Server/Supervisor/Busser/Cook

Rusty Bucket Restaurant & Tavern
04.2016 - 09.2021

High school or equivalent -

Franklin Heights High School

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Danielle Lawson