Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Danielle Leleux

Glen Allen,VA

Summary

Compassionate caregiver with experience in customer service and elderly care. Demonstrates strong time management and conflict resolution skills while enhancing client well-being. Known for effective communication and teamwork in fast-paced environments, adept at meal preparation and adhering to health standards. Focused on driving customer satisfaction and fostering loyalty through reliable service.

Overview

6
6
years of professional experience
2
2
Certifications

Work History

Server

Bowlero Lanes
Glen Allen, Virginia
07.2024 - Current
  • Delivered exceptional customer service to elevate guest dining experiences.
  • Took and processed food and beverage orders efficiently.
  • Maintained cleanliness and organization of dining areas to create welcoming environment.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Managed cash register transactions accurately during busy shifts.
  • Resolved customer complaints promptly to ensure continued guest satisfaction.
  • Trained new servers on menu items and service protocols to ensure consistency.
  • Upsold menu items to enhance guest enjoyment and dining experience.
  • Provided excellent customer service to ensure satisfaction.

Caretaker

n/a
Glen Allen, VA
01.2020 - Current

Delivered daily care for grandfather over two years, prioritizing comfort and safety.

  • Assisted grandfather with mobility and personal hygiene to promote independence and dignity.
  • Assisted with meal preparation and ensured dietary needs were met.
  • Maintained a clean and safe environment for my grandfather.
  • Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens. using appropriate cleaning supplies.

Education

High School Diploma -

Clover Hill High School
Midlothian
06-2034

Associate of Science - Health Science

J. Sargeant Reynolds Community College
Richmond, Virginia, VA

Skills

  • Customer service
  • Effective communication
  • Attention to detail
  • Time management
  • Problem resolution
  • Meal preparation
  • Nutritional knowledge
  • Health and safety
  • Multitasking and organization
  • Team collaboration
  • Organizational skills
  • Housekeeping tasks
  • Flexible availability
  • Elderly care
  • Conflict resolution
  • Stress management
  • Medication coordination
  • Incident reporting
  • Relationship building

References

References available upon request.

Certification

PCA Certification

Timeline

Server

Bowlero Lanes
07.2024 - Current

Caretaker

n/a
01.2020 - Current

High School Diploma -

Clover Hill High School

Associate of Science - Health Science

J. Sargeant Reynolds Community College
Danielle Leleux