Danielle Mazzarella
Montclair
Summary
Dynamic Account Manager with a proven track record at Epsilon, excelling in client relations and strategic planning. Expert in optimizing account performance through data analysis and fostering strong relationships. Adept at collaborating with teams to deliver tailored solutions, enhancing customer satisfaction and driving revenue growth.
Overview
7
7
years of professional experience
Work History
Account Manager - Retail
Epsilon
04.2021 - Current
- Manage a portfolio of client accounts, ensuring successful campaign execution and fostering positive relationships.
- Cultivate and maintain strong client relationships through proactive problem solving and communication.
- Support account reconciliation processes to ensure accuracy of client billing.
- Collaborate with cross-functional teams to deliver timely solutions for client needs.
- Engage in regular training sessions to enhance product knowledge and service delivery skills.
Account Strategist
L2T Media
12.2019 - 04.2021
- Developed tailored marketing strategies to enhance client engagement and drive revenue growth.
- Analyzed client data to identify trends, optimizing account performance and satisfaction.
- Collaborated with cross-functional teams to implement effective solutions for client needs.
- Managed project timelines and deliverables, ensuring alignment with strategic objectives.
Account Executive
Medix
02.2019 - 12.2019
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Developed and executed strategic sales plans targeting key market segments.
- Conducted comprehensive market research to identify emerging trends and opportunities.
- Collaborated with cross-functional teams to align product offerings with client needs.
Education
Bachelor of Arts - Communication
Purdue University
West Lafayette, IN05-2014
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Strategic planning
- Relationship building
- Customer relationships
Timeline
Account Manager - Retail
Epsilon
04.2021 - Current
Account Strategist
L2T Media
12.2019 - 04.2021
Account Executive
Medix
02.2019 - 12.2019
Bachelor of Arts - Communication
Purdue University