Danielle McAvoy
Milford,MI
Summary
With over 20 years of medical and patient care experience and a degree in Health Services Management, I bring a unique blend of skills and expertise that make me an ideal looking for growth and opportunities within your organization. My strong understanding of business principles and development with extensive knowledge of vendor account management and negotiation skills, enables effective navigation of the intersection of healthcare, sales, and management.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Surgical First Assistant/Plastics Coordinator
DMC Huron Valley Hospital
01.2020 - Current
- End to end patient and doctor coordination.
- Specialize in plastic, robotic, and orthopedic surgery.
- Client/vendor account management and negotiations.
- Effectively communicate and successfully negotiate with surgeons and medical supply vendors to discuss product requirements and special orders for scheduled and ongoing surgeries.
- Cultivate positive connections with surgeons and patients.
- Lead peers in ongoing education.
- Contribute efficiencies for institutional improvements by participating in quality improvement initiatives aimed at enhancing patient care standards.
- Proactively seek to update professional knowledge about new techniques or technologies applicable for first assistant roles.
Surgical First Assistant
Henry Ford Hospital West Bloomfield
06.2019 - 05.2020
- Surgical First Assistant duties
- Trained in plastic, reconstructive, orthopedic, neurology, robotics, and general surgery.
- Coordinated with surgical teams to ensure seamless communication and efficient workflow.
- Managed inventory of surgical supplies, ensuring availability for all procedures.
- Provided hands-on assistance in emergency situations, contributing to successful outcomes under high-pressure conditions.
- Assisted surgeons during complex procedures, ensuring optimal patient outcomes.
- Collaborated with interdisciplinary medical teams to optimize patient care plans before, during, and after surgery.
Surgical Technologist
Henry Ford Hospital West Bloomfield
09.2010 - 06.2019
- Surgical Technologist duties, specialize in robotics, urology, gynecology, and general surgery
- Scrub and assist in all surgical disciplines.
- Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.
- Mentored new surgical technologists, sharing expertise and fostering their growth within the profession.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Provided comprehensive support to surgeons specializing in sports medicine, total joint replacement, spine, and orthopedic trauma treatment.
- Worked with vendors for speedy procurement of services and equipment.
- Assisted in the development of updated policies and procedures for the surgical department, resulting in improved safety measures and overall efficiency.
- Contributed to positive patient experiences by offering empathetic support and clear communication before and after surgery.
Surgical Technologist
OSF St. Francis Medical Center
08.2006 - 06.2010
- Surgical Technologist duties at a Level 1 trauma center
- Scrub and assist maxillofacial, breast, urology, gynecology, general, plastic, reconstructive, and transplant surgery
- Contributed as a member of a Six Sigma team to lower expenses in the O.R.
- Received recognition for excellent performance in assisting with emergency surgeries, resulting in positive patient outcomes.
Surgical Technologist
Methodist Medical Center
10.2000 - 08.2006
- Surgical Technologist duties, trained in eyes, ENT, urology, gynecology, orthopedics, general surgery, plastic, and breast.
- Facilitated seamless communication among surgical staff by acting as an effective liaison between surgeons, nurses, and other healthcare professionals.
- Advanced operational efficiency by assisting in the evaluation and implementation of new technologies within the operating room environment.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
Office Manager/Dispatcher
Garber Heating & Air Conditioning
06.1999 - 10.2000
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted high volume warm/cold calling to potential customers and effectively upsold services to established customers.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Managed warranty accounts by coordinating orders, requisitions, and returns.
- Liaison between client and vendor.
Education
Certified Surgical First Assistant -
Meridian Institute of Surgical Assisting
Nashville, TN06.2019
Bachelor of Science in Health Services Management -
Midstate College
Peoria, IL11.2008
Associate in Arts and Science -
Illinois Central College
East Peoria, IL12.2003
Certificate Surgical Technology -
Illinois Central College
East Peoria, IL07.2001
Skills
- Strong Interpersonal Skills
- Proactive Problem Solving
- Client Relationship Building
- Exceptional organization
- Critical thinking
- Conflict resolution
- Time management mastery
- Multitasking Skills
- Excellent Communication
- Medical coding certificate (CPT and ICD9CM)
References
- Bruce Chau, DO, Owner Chau Plastic Surgery
- Barak Tanzman, DO, Partner at Chau Plastic Surgery
- Andrew Lofman, MD, FACS, Andrew Lofman, MD Plastic and Reconstructive Surgery
Certification
- Certified Surgical First Assistant - June 2019
- BLS certificate
Additional Information
Proficient in MS Office; Word, Excel, and Outlook
Timeline
Surgical First Assistant/Plastics Coordinator
DMC Huron Valley Hospital
01.2020 - Current
Surgical First Assistant
Henry Ford Hospital West Bloomfield
06.2019 - 05.2020
Surgical Technologist
Henry Ford Hospital West Bloomfield
09.2010 - 06.2019
Surgical Technologist
OSF St. Francis Medical Center
08.2006 - 06.2010
Surgical Technologist
Methodist Medical Center
10.2000 - 08.2006
Office Manager/Dispatcher
Garber Heating & Air Conditioning
06.1999 - 10.2000
Certified Surgical First Assistant -
Meridian Institute of Surgical Assisting
Bachelor of Science in Health Services Management -
Midstate College
Associate in Arts and Science -
Illinois Central College
Certificate Surgical Technology -
Illinois Central College
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