Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Medina

Danielle Medina

MANTECA

Summary

Dynamic salon owner with proven expertise in upselling services and staff management at Work of Demi. Enhanced customer retention through exceptional service and strategic marketing initiatives. Skilled in financial management and fostering a collaborative team environment, consistently exceeding client expectations while ensuring compliance with industry standards.

Overview

11
11
years of professional experience

Work History

Salon Owner/Operator

Work of Demi
07.2022 - Current
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.

Assistant Manager of Housekeeping

Best Western Hotel
10.2019 - 10.2020
  • Mentored junior staff members in proper cleaning techniques and safety protocols, fostering a culture of continuous learning.
  • Optimized linen management process by establishing organized storage systems.
  • Collaborated with the front office team to ensure seamless guest experiences from check-in to departure.
  • Maintained immaculate hotel rooms, public areas, and back-of-house spaces to exceed guest expectations.
  • Assessed employee performance regularly through structured evaluations leading to an improved overall work environment.
  • Utilized strong organizational skills to manage daily housekeeping tasks while meeting strict deadlines.

Hole Watch

Arizona Brothers
03.2014 - 01.2016
  • Reduced the risk of accidents by maintaining a clean, organized work area around confined spaces.
  • Safeguarded personnel from unauthorized entry into confined spaces by vigilantly enforcing strict security measures.
  • Maximized operational efficiency through expert management of gas testing equipment and proper documentation of test results for each entry point.
  • Maintained detailed records of hole watch activities, providing valuable data for future reference and analysis.
  • Ensured worker safety through diligent application of OSHA regulations during hole watch duties.
  • Improved workplace safety by continuously monitoring confined spaces and ensuring proper safety protocols were followed.

Education

Associate of Science - Mortuary Science

Yavapai College
Prescott, AZ
05-2029

Skills

  • Upselling services
  • Employee training
  • Staff management
  • Salon marketing
  • Industry trend awareness
  • Appointment scheduling
  • Business management
  • Scheduling
  • Customer service management
  • Financial management

Timeline

Salon Owner/Operator

Work of Demi
07.2022 - Current

Assistant Manager of Housekeeping

Best Western Hotel
10.2019 - 10.2020

Hole Watch

Arizona Brothers
03.2014 - 01.2016

Associate of Science - Mortuary Science

Yavapai College

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Danielle Medina