Danielle Mountjoy
Killeen,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Regional Administrative Assistant
First National Bank Texas
Killeen, TX
01.2021 - Current
- Enhance office efficiency by streamlining administrative tasks and implementing new organizational systems.
- Support regional managers in their day-to-day operations, leading to smoother communication and coordination between offices.
- Manage scheduling for multiple departments, ensuring all meetings and appointments were organized effectively.
- Reduce costs of office supplies by negotiating with vendors and establishing cost-effective purchasing processes.
- Coordinates travel arrangements for regional management team, reducing expenses and improving itinerary planning.
- Handles sensitive information with discretion, maintaining confidentiality of personnel files and financial data.
- Assist in the planning and execution of company events, contributing to successful team building experiences for staff members.
- Organize large-scale meetings and conferences for various stakeholders, improving networking opportunities within the company''s region.
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Interact with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Lead Bartender
Chris’s Steakhouse
Fayetteville, NC
07.2019 - 12.2020
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Streamlined bar operations by implementing efficient inventory management systems and staff scheduling.
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Established strong vendor relations for reliable product availability while negotiating favorable pricing terms that positively impacted profitability margins.
- Participated in local community events as a representative of the establishment, promoting brand visibility and fostering new business opportunities.
Bar Manager
Chilis Resturant
Colorado Springs, CO
02.2011 - 07.2019
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Education
Bachelor Of Science - Business
University of Phoenix
Phoenix, AZ2025
Timeline
Regional Administrative Assistant
First National Bank Texas
01.2021 - Current
Lead Bartender
Chris’s Steakhouse
07.2019 - 12.2020
Bar Manager
Chilis Resturant
02.2011 - 07.2019
Bachelor Of Science - Business
University of Phoenix