A strong leader and a high-performing manager familiar with managing a range of personalities to effectively build consensus and achieve operational targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks
Las Vegas, NV
10.2016 - Current
Manage daily operations and tasks of a team consisting of 7 shift supervisors and 28 baristas.
Recruited, interviewed and hired partners who brought talent, enthusiasm and experience to a skilled team.
Upheld and communicated store programs and standards to partners for optimal quality, safety and cleanliness.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on the mission and values.
Evaluation weekly and monthly profit and loss
Conduct market research to analyze store numbers for opportunities.
Assistant Store Manager
Starbucks
Santa Rosa, CA
01.2016 - 10.2016
Helped support and lead the team through major change; manager turnover and a full store remodel.
Responsible for schedule, punches, and business acumen
Provided coaching, feedback, and developmental opportunities to partners.
Assisted store manager with monthly and quarterly performance reviews.
Shift Supervisor
Starbucks
Windsor, CA
06.2014 - 01.2016
Completed store opening and closing procedures.
Monitored and handled cash.
Responsible for daily tasks and delegating team.
Managed breaks and floor coverage for up to 8 different employees at a time.
Placed orders and evaluated inventory.
Education
Certificate of Achievement; 600 Hours - Esthiology
Cinta Aveda Institute
San Francisco, CA
02.2022
Skills
Proficient in Microsoft Office
Flexible and Adaptable
Excellent interpersonal communication
Business admin, planning and development
Training and Development; Store Manager Trainer
Excellent in time management, decision making and organizational skills
Strong focus on individual and team development
Certification
Licensed Esthetician- California, Nevada
Timeline
Store Manager
Starbucks
10.2016 - Current
Assistant Store Manager
Starbucks
01.2016 - 10.2016
Shift Supervisor
Starbucks
06.2014 - 01.2016
Certificate of Achievement; 600 Hours - Esthiology