Danielle Pickett
Great Falls,MT
Summary
Detail-oriented mortgage processor with strong communication skills and a commitment to customer satisfaction. Proven ability to evaluate loan applications and ensure timely processing.
Overview
15
15
years of professional experience
Work History
Mortgage Processor/Loan Officer
1st Liberty FCU
Great Falls, MT
12.2019 - Current
- Set up and completed loan applications
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Educated customers on loan products
- Evaluated loan applications to determine eligibility and risk factors.
Front Desk
Crystal Inn Hotel and Suites
Great Falls
08.2015 - 11.2019
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
Sales Associate
JCPenney
Helena, MT
08.2013 - 06.2015
- Provided exceptional customer service, ensuring a positive shopping experience.
- Assisted in inventory management, maintaining stock levels and organizing displays effectively.
- Collaborated with team members to implement promotional strategies, driving sales growth during peak seasons.
- Trained new associates on sales techniques and store policies, enhancing team performance and customer engagement.
Jewelry Specialist
Shopko
Great Falls, MT
07.2011 - 08.2013
- Advised customers on jewelry selection, ensuring alignment with personal style and preferences.
- Implemented visual merchandising strategies to maximize product visibility and appeal in-store.
- Worked cohesively with the team to meet and exceed sales goals, fostering a positive work environment
- Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of popular items.
Education
High School Diploma -
CMR High School
Great Falls, MTSkills
- Strong communication skills
- Collaboration and teamwork
- Professionalism and ethics
- Fraud detection capabilities
- Credit evaluation
- Processing documents
- Customer service
- Time management
- Multitasking Abilities
- Reliability
- Customer communication
- Loan application preparation
Timeline
Mortgage Processor/Loan Officer
1st Liberty FCU
12.2019 - Current
Front Desk
Crystal Inn Hotel and Suites
08.2015 - 11.2019
Sales Associate
JCPenney
08.2013 - 06.2015
Jewelry Specialist
Shopko
07.2011 - 08.2013
High School Diploma -
CMR High School