Danielle Rossilli
Auburn Hills,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
District Manager in Training
Storage Asset Management
09.2022 - Current
- Enhanced employee retention rates by creating a supportive work environment and providing ongoing professional development opportunities.
- Managed multiple store locations simultaneously, ensuring consistent execution of company policies and procedures across all sites.
- Provided ongoing coaching and mentorship to store managers, cultivating a culture of excellence in operations management and customer service.
- Oversaw successful transition store openings, assisting in logistics, staffing, and promotional efforts to ensure a smooth transition
- Analyzed customer feedback to identify areas for improvement.
- Ensure there is open communication between our clients and us so we can execute their needs effectively
- Completed all tasks as a Store Manager
District Trainer
Storage Asset Management
01.2021 - 08.2022
- Enhanced employee skill sets through development and execution of comprehensive training curriculums.
- Evaluated the effectiveness of training programs using various assessment tools, leading to continuous improvement efforts.
- Partnered with management to conduct individual training needs analysis for required coaching and training.
- Provided coaching and mentoring to employees.
- Completed all tasks of a Store Manager
Store Manager
Storage Asset Management
06.2018 - 12.2020
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Managed budgetary constraints to maximize profitability while maintaining a high-quality environment for tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Kept A/R's low by completing auctions on time with minimal disruptions to the timeline.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
Education
High School Diploma -
Lake Orion Community High School
Lake Orion, MICriminal Justice
Oakland Community College
Bloomfield Hills, MISkills
- Staff Development
- Coaching and Mentoring
- Operations Management
- Technology proficiency
- Customer Service
- Customer Relations
Timeline
District Manager in Training
Storage Asset Management
09.2022 - Current
District Trainer
Storage Asset Management
01.2021 - 08.2022
Store Manager
Storage Asset Management
06.2018 - 12.2020
High School Diploma -
Lake Orion Community High School
Criminal Justice
Oakland Community College
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