Paul Harris-Readus
Calumet City,IL
Summary
Results-driven management professional with expertise in district operations. Proven ability to boost team productivity and ensure high standards of performance. Known for strong focus on collaboration and adaptability, consistently meeting and exceeding organizational goals.
Experienced with district-level management, encompassing operational oversight and team leadership. Utilizes strategic planning to drive organizational success and enhance team efficiency. Track record of fostering collaborative environments and achieving consistent results.
Professional leader with proven track record in managing diverse teams and driving operational success. Skilled in strategic planning, sales optimization, and performance management. Strong focus on fostering collaboration and adaptability to meet evolving business needs. Known for results-driven approach and ability to inspire teams to achieve organizational goals.
Overview
28
28
years of professional experience
Work History
District Manager in Training
Insomnia Cookies
08.2022 - 11.2024
- Partnered with human resources to recruit top talent for key leadership roles within the district, contributing to overall organizational success.
- Provided ongoing coaching and mentorship to store managers, cultivating a culture of excellence in operations management and customer service.
- Boosted customer satisfaction ratings by implementing targeted training programs focused on improving service quality and product knowledge among staff members.
- Reduced shrinkage levels by implementing loss prevention strategies and promoting a culture of accountability among staff members.
- Analyzed sales trends to identify growth opportunities, implementing targeted action plans to capitalize on market potential.
- Managed multiple store locations simultaneously, ensuring consistent execution of company policies and procedures across all sites.
District Manager
Burger King
07.2020 - 08.2022
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Supervised various locations, enforcing high-quality standards of operation.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
Area Supervisor
McDonalds LLC
05.1997 - 07.2020
- Monitored budget and utilized operational resources.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
Education
High School Diploma -
Morgan Park High School
Chicago, IL06-1999
Skills
- Coaching and mentoring
- Operations management
- Staff development
- Customer service
- Customer relations
- Staff supervision
- Operations oversight
- Inventory control
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 100 staff members. Which includes Store Managers and Assistant Managers
- Achieved Excellent through effectively helping with Training, Development, Coaching and Staffing.
Awards
- Ray Kroc Award, 2002
- Outstanding Store Manager, 2006
Personal Information
Title: Supervisor/General Manager
Languages
English
Full Professional
Timeline
District Manager in Training
Insomnia Cookies
08.2022 - 11.2024
District Manager
Burger King
07.2020 - 08.2022
Area Supervisor
McDonalds LLC
05.1997 - 07.2020
High School Diploma -
Morgan Park High School
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