Danielle Sites
Wellston
Summary
Dynamic Chiropractic Assistant with proven success at Onehealth Chiropractic, excelling in patient care coordination and appointment scheduling. Cultivated strong patient relationships, enhancing trust and satisfaction, while effectively managing data entry and adhering to HIPAA regulations. Leveraged marketing strategies to boost client acquisition and foster practice growth through community engagement.
Overview
7
7
years of professional experience
Work History
Chiropractic Assistant
Onehealth Chiropractic
10.2018 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.+
- Input patient data into computer system using [Software] and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Supported chiropractic staff by managing inventory of medical supplies and ensuring timely re-ordering when needed.
- Assisted in marketing efforts to attract new clients to the chiropractic practice through social media engagement and community outreach events participation.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Boosted revenue with strategic marketing promotions and targeted advertising campaigns.
Education
High School Diploma -
Caney High
Caney05-2000
Skills
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Scheduling appointments management
- Data entry efficiency
- Patient care coordination
- Patient flow management
- Patient relations
- Manual therapy
- Therapeutic exercises
- Soft tissue manipulation
- Electrotherapy modalities
- Customer service
- Active listening
Timeline
Chiropractic Assistant
Onehealth Chiropractic
10.2018 - Current
High School Diploma -
Caney High
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