Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Presentation Products
New York
05.2024 - Current
Managed employee records and maintained accurate information in the company's HR database.
Implemented health benefits packages that maximize coverage while minimizing costs for the organization.
Worked with management to create performance measurement, employee development and employee compensation strategies.
Reconcile monthly benefit statements from vendors to ensure accuracy of information in the payroll system.
Partnered with other departments to develop training programs that meet organizational and industry needs and standards.
Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Ownership of full recruitment processes by sourcing, vetting, interviewing candidates and executing onboarding, orientation, and benefits.
Handled employee discipline and termination to address policy infractions.
Ensured compliance with all federal, state, and local regulations related to human resources across the country. Including but not limited to FMLA, ADA, Title VII.
Created and implemented employee retention strategies.
Directed HR programs, policies and processes to improve operational efficiency.
Initiated employee evaluation process, recommended and implemented policy changes to help staff progress toward desired readiness goals.
Collaborated with department heads to ensure effective communication between departments regarding personnel policies and procedures and initiatives.
Analyzed trends in compensation and benefits; researched competitive practices; developed recommendations for improvements or modifications to existing plans.
Partnered with senior management to develop effective workforce planning models in line with business objectives.
Developed best practice policies for a wide range of HR functions including recruitment, onboarding, training and development and compensation and benefits.
Reviewed job descriptions regularly for accuracy and relevance to current roles within the organization.
Launched innovative incentive program to achieve low turnover rate in highly competitive market.
Oversaw payroll processing functions to ensure accuracy of payments made to employees.
Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
Manager full cycle of HRIS migration from research, to interviews and implementation.
Human Resources Manager (contract)
Emu Health
New York
01.2024 - 04.2024
Provide guidance end ensure compliance on FMLA, ADA, Title VII, federal and state labor laws.
Maintain employee records in accordance with company policy and applicable legal requirements.
Investigate employee relations matters through interviews with involved parties to ensure a fair resolution. Resolving conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
Collaborate with department managers to develop training programs that meet the needs of each individual team member.
Create performance measurements, employee development and employee compensation strategies.
Implement organizational change initiatives effectively while minimizing disruption in operations.
Develop and implement recruitment strategies to attract qualified candidates. Created job postings, tracked applicants and maintained applicant database.
Creat reports from HRIS data for management review and decision making.
Manage payroll: processed to comply with tax laws and court-ordered wage assignments and garnishments. Generated reports detailing hours worked by department, location, employee type as requested by management. Process employee hires, rehires, transfers, or terminations, and withholdings.
HR/Employee Relations Manager
Goldberg Segalla
New York
05.2023 - 01.2024
Developed and implemented policies, procedures, and programs related to employee relations. Including employee handbooks and reference guides.
Monitored compliance with applicable labor laws and regulations.
Facilitated training sessions for managers on topics related to employee relations including harassment prevention and diversity awareness.
Organized team building events and activities that foster positive relationships between employees. Assisted in developing strategies to improve morale amongst staff.
Addressed conflicts between employees by providing mediation services.
Performed employee performance reviews. Reviewed compensation data regularly to ensure fairness across the organization, and made salary recommendations in accordance with work quality and fairness.
Organized and maintained payroll information. Verified accuracy of timekeeping records to ensure compliance with state and federal regulations.
Provided guidance on disciplinary actions. Conducted investigations, documented, and consulted with all parties as needed. Made recommendations and facilitated performance improvement plans, trainings, or terminations as needed.
Managed all human resources documentation, including offer letters, employee contracts and corporate policies and procedures, complaint investigations and leaves of absence.
Manage full cycle recruitment process for multiple offices across all departments. Developed job descriptions, job postings, and recruitment materials. Facilitated onboarding and off boarding for all hires. Conducted exit interviews, identifying areas of improvement across the organization.
HR Generalist
Bang & Olufsen
New York
10.2021 - 03.2023
Recruited applicants for vacancies to fill open positions with qualified staff. Prepared on boarding and off boarding of employees.
Administered employee benefits and led open enrollment process, informing and coaching employees.
Handled all company FMLA, PFL and WC claims.
Worked with Danish headquarters on expat contracts, law, benefits and relocations.
Proactively identified and solved complex HR problems that impacted operations management and business direction.
Facilitated and processed payroll using ADP.
Trained managers and staff on HR best practices and protocols to reduce process lags.
Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
Conducted performance reviews providing coaching and feedback to benefit both company and employee.
Planned daily office operational strategies.
Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
Improved morale and management communication by creating employee recognition and rewards practices.
Designed performance metrics to provide traceability through organization and advance tactical and strategic business goals.
Coordinated team-building events and activities.
Established and generated various reports to verify HR compliance.
Spearheaded diversity, equity and inclusion efforts to meet company diversity goals.
HR Office Manager/Rehabilitation Technician
Rowe Chiropractic Offices
New York
12.2011 - 01.2021
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Conducted staff performance evaluations to monitor progress and recommend professional development plan.
Drafted manuals and resources for identifying access to services.
Oversaw CRM updates and backups, report generation and troubleshooting requisition.
Handled all interviewing, hiring and on boarding of new hires.
Served as personal assistant to doctor.
Demonstrated and explained to patients beneficial use of therapy equipment post-treatment for both in- and outpatient use.
Trained all associate doctors on rehabilitation guidelines and techniques.
Implemented employee benefits programs including health insurance and retirement plans.
Skills
Compensation and benefits administration
Senior leadership support
Project planning
Compliance
Employee relations and engagement
Payroll administration
Human Resources operations
HR policy creation and implementation
Documentation and organization
Succession planning
Talent acquisition
HRIS management
Performance evaluation expertise
Onboarding and orientation
Organizational development
Recordkeeping
Staffing optimization
HR leadership
Training development
Certification
ADP and Linkedin Learning training certifications including