Danielle Springer
Technician, Enrollment -FLVS FT Public Schools
St. Cloud,FL
Summary
Dedicated technician with 12+ years of experience in troubleshooting, customer service, and analytics. Recognized for consistently meeting deadlines and effectively resolving issues. Skilled in oral and written communication, active listening, and problem-solving.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Technician, Enrollment
FLVS Full-time Public Schools
09.2022 - Current
- Monitor enrollment operations for FLVS Full Time Public Schools
- Maintain a high level of customer service in handling escalated issues in enrollment operations
- Assist school counselors with student status changes
- Monitor enrollment documents and deliver data to all departments involved
- Assist Registrar with the maintenance of student academic records
- Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others
- Data Entry meeting the stretch KPI goal.
- Report creation and managing spreadsheets
Executive Secretary
Osceola County School District
05.2020 - 09.2022
- Office Manager
- Registration
- BrassRing hiring process
- Process payroll
- HR contact
- Appointments for Director
- Purchase Supplies
- Work orders for repair
- Blackboard Dial out system
- Managed customer service questions submitted through our website via Let’s Talk
- Maintain the school’s website
- Data Entry
Guidance Secretary
Osceola County School District
07.2016 - 05.2020
- Registration
- Receptionist
- Student withdrawal
- Update/audit Student demographic information
- Coordinate and prepare mailings
- Schedule parent/teacher conferences
- Managed student cumulative files
- Record retention
- Process record requests
- Process transcript requests
- Ordered diplomas / graduation contact for the vendor
- Complete social security forms
- Data Entry
Clerk Typist
Osceola County School District
01.2014 - 07.2016
- Registration
- Receptionist
- Student withdrawal
- Update/audit Student demographic information
- Coordinate and prepare mailings
- Schedule parent/teacher conferences
- Managed student cumulative files
- Record retention
- Process record requests
- Process transcript requests
- Ordered diplomas / graduation contact for the vendor
- Complete social security forms
- Data Entry
Paraprofessional
Osceola County School District
03.2013 - 01.2014
- Assist Instructional staff with students
- Ensured student safety
Education
High School -
Rutherford B. Hayes High School
Delaware, OHSkills
Problem-solving
Customer service
Adaptability and flexibility
Complaint resolution
Time management
Computer proficiency
Certification
Microsoft Excel (Office 2019)
Timeline
Lean Six Sigma White Belt
06-2024
Microsoft Excel (Office 2019)
06-2023
Technician, Enrollment
FLVS Full-time Public Schools
09.2022 - Current
Executive Secretary
Osceola County School District
05.2020 - 09.2022
Guidance Secretary
Osceola County School District
07.2016 - 05.2020
Clerk Typist
Osceola County School District
01.2014 - 07.2016
Paraprofessional
Osceola County School District
03.2013 - 01.2014
High School -
Rutherford B. Hayes High School
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