Organized, reliable, and adaptable professional with strong communication skills. Quick learner with energy, determination, and a commitment to team success.
Overview
6
6
years of professional experience
Work History
BDC Representative
Hempstead Ford Lincoln
09.2020 - 01.2023
Scheduled and confirmed appointments using dealersocket.
Followed up with potential and existing customers via phone, email, and text to maintain engagement and drive appointments.
Answered high-volume inbound calls and responded to customer inquiries regarding sales, service appointments, and inventory.
Delivered excellent customer service while managing multiple tasks in a fast-paced environment.
Sales Associate
Finish Line
06.2017 - 12.2021
Assisted customers when they came into the store interested in making a purchase.
Operated cash register and handled customer transactions accurately and efficiently.
Provided excellent customer service in a fast-paced environment.
Processed payments, issued receipts, and handled returns or exchanges.
Balanced cash drawer at the beginning and end of shifts.
Receptionist
New York Physical Therapy & Wellness
02.2019 - 12.2019
Greeted patients and visitors, scheduled appointments, and managed daily front desk operations.
Checked patients in and out, collected co-pays, and maintained accurate patient records.
Ensured a clean, welcoming, and organized reception area, contributing to a positive patient experience.
Coordinated communication between patients, therapists, and insurance providers.
Answered multi-line phones, responded to inquiries, and routed messages to appropriate clinical staff.
General Sales Manager / Sales Manager at Southlake Ford Lincoln (FKA Shanahan Ford Lincoln)General Sales Manager / Sales Manager at Southlake Ford Lincoln (FKA Shanahan Ford Lincoln)