Danielle Thompson
Grosse Ile,MI
Summary
Proactive team member known for excellent customer service and adherence to food safety standards. Experienced in processing transactions and maintaining an organized workspace. Ready to apply skills in a fast-paced environment to support kitchen operations and exceed customer expectations.
Overview
1
1
Language
1
1
Certification
7
7
years of professional experience
Work History
Associate
Panera Bread
Woodhaven , Michigan
09.2022 - Current
- Prepared food items according to company recipes and standards.
- Maintained cleanliness of kitchen and dining areas for customer satisfaction.
- Operated cash register and processed customer transactions accurately.
- Handled customer inquiries and resolved issues to enhance experience.
- Assisted customers with selecting items and answering questions about products.
- Handled incoming calls from customers regarding orders or other inquiries.
Team Member
Arby's
Southgate, Michigan
09.2021 - 08.2022
- Stocked ingredients and supplies to ensure smooth kitchen operations.
- Maintained clean and organized work area to uphold safety and efficiency standards.
- Operated cash registers to process payments from customers.
- Supported team operations by working at various stations as needed.
- Received, processed, and stocked merchandise in accordance with store policies.
Team Member
Little Caesars Pizza
Brownstown, MI
06.2019 - 08.2021
- Processed point-of-sale transactions for smooth customer service.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties, including setting up displays, restocking items, and cleaning sales floor for optimal customer experience.
- Trained new team members on daily operating procedures to enhance onboarding experience.
- Restocked ingredients and supplies to keep kitchen operations running.
- Followed food safety standards to maintain product quality and workplace safety.
- Sought opportunities to exceed job expectations.
Education
Associate of Arts - Associate of Arts- Business Administration
Wayne County Community College
Taylor, MI12-2026
Skills
- Customer service
- Point-of-sale operation
- Stock management
- Food safety compliance
- Team collaboration
- Customer relationship management
- Effective communication
Languages
English
Professional
Certification
- DCTC- Oscar A. Carlson High School- 1 Year Certificate of Marketing Course- 2017
Accomplishments
- 4 Year Varsity Award- Grosse Ile High School- Girl's Golf: 2013-2016
- 4 Year Varsity Award- Grosse Ile High School Marching Band- Color Guard Section
- 3 Year Participant- Grosse Ile High School- FRC Robotics Team #5498- Business Team
Timeline
Associate
Panera Bread
09.2022 - Current
Team Member
Arby's
09.2021 - 08.2022
Team Member
Little Caesars Pizza
06.2019 - 08.2021
Associate of Arts - Associate of Arts- Business Administration
Wayne County Community College