Danielle Valdez
Summary
Adept at managing surgical coordination at Lakewood Regional Medical Center, I enhanced team communication and patient experience through meticulous scheduling and strict HIPAA compliance. Skilled in medical office practices and patient coordination, my professionalism and strong attention to detail significantly contributed to streamlined operations and improved care outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Surgical Coordinator
Lakewood Regional Medical Center
3700 E. South St., Lakewood, CA 90712
08.2019 - 09.2023
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
Staffing Coordinator
Los Alamitos Medical Center
3751 Katella Ave.
08.2008 - 06.2019
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Conducted comprehensive interviews, assessing candidate skills.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Developed strong relationships with external agencies to ensure adequate staffing during periods of high demand or unexpected absences.
ICU Unit Secretary
Western Medical Center
1001 N. Tustin Ave., Santa Ana, CA 92705
05.2002 - 11.2013
- Maintained a clean, organized, and well-stocked unit environment, promoting optimal workflow among team members.
- Contributed to improved patient satisfaction by maintaining accurate medical records and facilitating effective communication between staff members.
- Served as a liaison between ICU staff, patients, families, physicians, and other departments within the hospital setting.
- Answered telephone calls to offer information, answer questions, and direct calls to staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Extensive knowledge of medical terminology.
Education
Diploma
American College of Medical Technology
Gardena, CA01-2002
Skills
- Professionalism and confidentiality
- Patient coordination
- Data entry efficiency
- Medical office experience
- Preoperative preparation
- Well-organized, with strong attention to detail
- Knowledge of medical terminology and computer skills
- Strong written and verbal communication skills
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Timeline
Surgical Coordinator
Lakewood Regional Medical Center
08.2019 - 09.2023
Staffing Coordinator
Los Alamitos Medical Center
08.2008 - 06.2019
ICU Unit Secretary
Western Medical Center
05.2002 - 11.2013
Diploma
American College of Medical Technology