Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Williams

Columbia,SC

Summary

Dynamic and results-driven professional with extensive experience in customer service at Walmart and Cookout. Proven ability to build strong relationships and enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and maintaining accurate financial records, ensuring a seamless shopping experience while fostering a positive brand image.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Walmart
12.2023 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Senior Caregiver

Carolina Gardens
08.2022 - 04.2024
  • Maintained clean, safe, and well-organized patient environment.
  • Offered companionship and kindness to elderly patients.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
  • Maintained accurate documentation of patient care activities for regulatory compliance purposes.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.
  • Improved patient health outcomes through diligent monitoring and timely intervention.
  • Developed strong rapport with patients and families, fostering trust and open communication.
  • Collaborated with healthcare team members to provide comprehensive care plans for each patient.

Cashier Team Lead

Cookout
09.2021 - 04.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Education

Bachelor In Science - Management

Claflin University
Orangeburg, SC

South Carolina Whitmore School
Columbia SC
06.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Relationship building
  • Outgoing personality
  • Flexible schedule

Certification

Certified in Mental Health & Illness

Timeline

Sales Associate

Walmart
12.2023 - 12.2024

Senior Caregiver

Carolina Gardens
08.2022 - 04.2024

Cashier Team Lead

Cookout
09.2021 - 04.2023

Bachelor In Science - Management

Claflin University

South Carolina Whitmore School

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