Danielle Williams
San Tan Valley,AZ
Summary
Dedicated professional with a strong foundation in emergency call response and incident documentation. Renowned for effective training of new dispatchers and maintaining clear radio communications, aiming to enhance team performance and public safety outcomes.
Overview
4
4
years of professional experience
Work History
Public Safety Dispatcher
Town of Florence
Florence, AZ
02.2024 - Current
- Operated multi-channel communication systems to receive and dispatch emergency calls.
- Coordinated with law enforcement and emergency services to ensure efficient incident response.
- Monitored real-time data feeds to assess public safety threats and prioritize responses.
- Trained new dispatchers on operational procedures and use of dispatch software systems.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Certified Nursing Assistant
Montecito Post Acute Care And Rehabilitation
Mesa, Az
07.2022 - 03.2024
- Assisted approximately 12-20 patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care activities in electronic health records accurately.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Trained new staff on best practices for patient care and safety protocols.
- Implemented infection control procedures to maintain a safe environment.
Education
High School Diploma -
Skyline High School
Mesa,az05.2023
Skills
- Highly effective communication
- Radio communications
- Emergency call response
- Incident documentation
- Memory retention
- Teamwork
Accomplishments
-I was awarded with receiving dispatcher of the year my first year on.
- My supervisors trusted me to complete any task that was delegated.
Timeline
Public Safety Dispatcher
Town of Florence
02.2024 - Current
Certified Nursing Assistant
Montecito Post Acute Care And Rehabilitation
07.2022 - 03.2024
High School Diploma -
Skyline High School