Danielle Hayes
Lake Zurich,IL
Summary
Organized waitress with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient manager of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Brunch Cafe
02.2022 - 08.2023
- I worked as a food server at Brunch Cafe in Kildeer, IL.
- Made all of my own drinks including alcoholic breakfast drinks such as a mimosa, bloody mary, special drink of the month, screwdrivers, etc. I also made smoothies, every type of coffee drink, iced tea, and hot tea.
- Ran all of my own food.
- The restaurant was often busy.
- Handled high-pressure situations with composure, maintaining service standards even during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- I had regulars come in to see me!
- Kept server areas clean and stocked to increase efficiency while working tables.
McDonalds Crew Member
McDonald's
02.2018 - 06.2022
- I worked as a service worker and as a cook in the kitchen during my 4 years at McDonald's.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with coworkers and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Psychology
University of Illinois At Champaign - Urbana
Urbana, IL05.2026
Associate of Science - Psychology
College of Lake County
Grayslake, IL05.2023
Skills
- Animal Care
- Food Service (6 years)
- Restaurant Experience
- Hospitality
- Customer Service
- Team Collaboration
- Cleanliness
- Menu Recommendations
- Food Running
- Order Accuracy
- Food Safety Understanding
Certification
- Food Handler Certification, 05/01/22, 05/01/25
- Driver's License, 04/01/23, 01/01/28
- Basset Certification, 05/01/22, 05/01/25
Timeline
Waitress
Brunch Cafe
02.2022 - 08.2023
McDonalds Crew Member
McDonald's
02.2018 - 06.2022
Psychology
University of Illinois At Champaign - Urbana
Associate of Science - Psychology
College of Lake County
Similar Profiles
Dhurata BashoDhurata Basho
Cook's at Brunch CafeCook's at Brunch Cafe
James RevelJames Revel
Assistant Manager of Operations at Brunch CafeAssistant Manager of Operations at Brunch Cafe
Karla JaimesKarla Jaimes
Lead Hosts/ Restaurant Cashier at Brunch CafeLead Hosts/ Restaurant Cashier at Brunch Cafe