Daniil Reziapkin
Tn
Summary
Computer Science graduate and enthusiastic learner, currently focused on building strong skills in the IT field. Fully certified in CompTIA A+ (Core 1 and Core 2) and Microsoft Azure DP-900 (Database Fundamentals), with a solid understanding of IT support fundamentals and basic cloud data concepts. Passionate about technology and committed to continuous learning, with a strong desire to grow and contribute in an IT support or entry-level technical role.
Education
Skills
Customer service
Professional communication
Troubleshooting
Desktop PCs
Laptops
PC components
RAM
SSDs
Graphics cards
TCP/IP protocols
Networking principles
Static IP addresses
Network settings
PXE boot environments
Operating systems
IT ticketing systems
Technical issues
Technical Skills Experience
- Strong customer service experience with clear, professional communication.
- Basic troubleshooting experience for desktop PCs and laptops.
- Replaced and upgraded PC components, including RAM, SSDs, and graphics cards.
- Understanding of TCP/IP protocols and basic networking principles.
- Know how to configure static IP addresses for printers and manually add them to client machines via network settings.
- Familiar with PXE boot environments and how they are used to deploy or mirror operating systems across multiple PCs.
- Basic understanding of how IT ticketing systems work to track, prioritize, and resolve technical issues.
Academics And Certifications
- Associate of Science in Computer Science
- Microsoft Azure Fundamentals DP-900
- CompTIA A+ Certified (Core 1 and Core 2)
- CompTIA Security+ Certified (SY0-701)