Summary
Overview
Work History
Education
Skills
Timeline
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Daniqua Golston

Supervisor
Greensboro,NC

Summary

Adept at enhancing customer experiences and streamlining payment processes, I leveraged my expertise in point-of-sale system operation and empathetic customer service at Foodlion Grocery Store. My proactive approach led to a significant improvement in transaction efficiency and customer satisfaction, showcasing my ability to drive results and maintain high standards of professionalism.

Overview

16
16
years of professional experience

Work History

Cashier

Foodlion Grocery Store
Greensboro, NC
10.2024 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Used suggestive selling techniques to promote add-on sales.
  • Maintained work area and kept cash drawer organized.

Cashier

Mcdonalds
Greensboro, NC
12.2008 - 10.2024
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Counted and balanced cashier drawers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Live-In Caregiver

Griswold Home Health Care
Greensboro, NC
09.2024 - 09.2024
  • Consulted with client care team to continually update care plans.
  • Prepared nutritious meals according to dietary restrictions and preferences.
  • Managed household duties such as grocery shopping, running errands, paying bills and arranging for services such as repairs or maintenance of the home.
  • Contributed to case reviews of client status and progress.
  • Instructed family members on how to provide bedside care.
  • Performed chores and light housekeeping around client's residence.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Supported family members by providing emotional support during difficult times.
  • Monitored health and well-being of clients and reported significant health changes.
  • Reminded clients to take medications and picked up prescriptions from pharmacies.
  • Assisted clients with mobility issues by providing support while walking or using a wheelchair and walker.
  • Respected the privacy of each client at all times and maintained confidentiality of their records.
  • Helped develop individual plans for treatments based on the doctor's orders.

Office Worker

Foodlion Grocery Store
Greensboro, NC
10.2021 - 04.2024
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Monitored incoming messages on voicemail system ensuring prompt response times.
  • Maintained confidentiality of sensitive information and documents.
  • Maintained a professional demeanor while interacting with internal and external customers via phone or email.
  • Copied, sorted and filed records of office activities and business transactions.
  • Answered questions from coworkers regarding company policies and procedures.

Picker Packer

Carson-Dellosa
Greensboro, NC
08.2022 - 08.2023
  • Collaborated in team environment to maintain high levels of productivity.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.

Education

High School Diploma -

James Monroe Highschool
The Bronx, NY
10-2008

Skills

  • Drawer balancing
  • Returns processing
  • Product restocking
  • Inventory restocking
  • Sales transactions
  • Cleaning and sanitizing
  • Dependability and reliability
  • Point-of-sale system operation
  • Staff mentoring
  • Inventory control
  • Payment processing
  • Regulatory compliance
  • Daily reporting
  • Inventory management
  • Fraud prevention awareness
  • Sales techniques mastery
  • Empathy and patience
  • Staff training
  • Loss prevention
  • Scanner operations
  • Issue resolution
  • Reports and documents
  • Point of sale operation
  • Professionalism and courtesy
  • Promotions and discounts
  • Basic math
  • Written and verbal communication
  • Retail merchandising
  • Reliability and punctuality
  • Online orders preparation
  • Receipt handling
  • Merchandise exchange
  • Training and onboarding
  • Records maintenance

Timeline

Cashier

Foodlion Grocery Store
10.2024 - Current

Live-In Caregiver

Griswold Home Health Care
09.2024 - 09.2024

Picker Packer

Carson-Dellosa
08.2022 - 08.2023

Office Worker

Foodlion Grocery Store
10.2021 - 04.2024

Cashier

Mcdonalds
12.2008 - 10.2024

High School Diploma -

James Monroe Highschool

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Daniqua GolstonSupervisor