DANISHA R. MARTINEZ
Pueblo,US
Summary
Professional with experience in case management, prepared to deliver impactful results. Strong focus on team collaboration and adaptability to changing needs. Skilled in client assessment, documentation, and resource coordination. Known for reliability, problem-solving, and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Manager
The Center at Parkwest
11.2024 - Current
- Coordinated team efforts to streamline case management processes.
- Coordinated referrals for clients to ensure timely access to services.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Licensed Nail Technician
Lash on Wax Off
07.2021 - Current
- Prepared nail beds and cuticles, shaped nails, and applied polish for daily customers
- Cleaned and sanitized the equipment and workstation in accordance with health and safety regulations
- Implemented deals for specialty services like acrylic nails to increase revenue
- Collaborated with a team of manicurists for efficient, high-quality service and customer satisfaction
Office Assistant Receptionist
Rocky Mountain Automotive LLC.
01.2019 - 04.2020
- Answered the phone, completed paperwork, and processed cash, check, and credit card transactions
- I was in charge of file organization and management
- Kept the reception area clean and tidy to give visitors a positive first impression
- Took calls and route them to the appropriate employee or department
- Quickly routed incoming mail and messages to the appropriate people
Front Desk Receptionist
University Park Care Center
09.2017 - 08.2018
- Scheduled and confirmed doctor's appointments and meetings
- Organized and scheduled resident appointments
- Greeted all customers with a friendly greeting, answered general questions, gathered information about the nature of their visit, and directed them to the appropriate offices
- Answered a multi-line, high-volume phone and directed callers to the appropriate company personnel
- I was in charge of sorting and distributing mail
- I was in charge of arranging transportation and excursions
Education
Bachelor of Arts - Double Major: Psychology & Sociology
Colorado State University Pueblo
Pueblo, CO01.2023
Associate of Arts -
Pueblo School of Cosmetology
Pueblo, CO01.2021
High School -
Centennial High School
Pueblo, CO01.2019
Skills
- Time management
- Organization
- Communications
- Customer/Client relations
- Scheduling
- Customer-service oriented
- Attention to detail
- Follow-up skills
- Case planning
- Client assessment
Certification
- DORA Licensed Manicurist
- Electric file Certification
Languages
Spanish
Limited Working
References
Velia Rincon, Ed.D.
Pueblo Services Director
Servicios de La Raza
Veliar@serviciosdelaraza.org
719-369-4728
Rick Gomez, LPN
Enhabit Home Health Care
rickgomez@enhabithomehealth.com
719-469-6653
Michelle Zarate
719-994-8280
Timeline
Case Manager
The Center at Parkwest
11.2024 - Current
Licensed Nail Technician
Lash on Wax Off
07.2021 - Current
Office Assistant Receptionist
Rocky Mountain Automotive LLC.
01.2019 - 04.2020
Front Desk Receptionist
University Park Care Center
09.2017 - 08.2018
Associate of Arts -
Pueblo School of Cosmetology
High School -
Centennial High School
Bachelor of Arts - Double Major: Psychology & Sociology
Colorado State University Pueblo
Similar Profiles
Lorraine MartinezLorraine Martinez
Director of Nursing at The Center At ParkwestDirector of Nursing at The Center At Parkwest
Dale MartinezDale Martinez
Behavioral Health Technician at Eating Recovery CenterBehavioral Health Technician at Eating Recovery Center
Sha LazenbySha Lazenby
Registered Nurse, LDRP at Parkwest Medical Center-Child Birth CenterRegistered Nurse, LDRP at Parkwest Medical Center-Child Birth Center
Caleb GonzalesCaleb Gonzales
Cosmetic Registered Nurse Injector/Co-owner at Cucumber LoungeCosmetic Registered Nurse Injector/Co-owner at Cucumber Lounge
Dante MolinaDante Molina
Attendant at Victory Outreach PuebloAttendant at Victory Outreach Pueblo