Jennifer Barnett
Pueblo,CO
Summary
Case Manager with extensive expertise in healthcare and education, skilled in streamlining care coordination and patient advocacy. Proficient in medical terminology, crisis intervention, and behavior management, with a proven track record in fostering resilience and enhancing patient support networks. Committed to delivering personalized care experiences through collaborative efforts and innovative strategies.
Overview
25
25
years of professional experience
Work History
Case Manager
Elevate Healthcare
Pueblo, CO
07.2023 - Current
- Facilitate patient referrals for mental and physical health needs, enhancing care coordination.
- Assist with insurance processes, ensuring patient access to necessary healthcare services.
- Collaborate with community providers to streamline patient care and support systems.
- Identify coping mechanisms, strengthening patient resilience, and support networks.
- Document patient interactions accurately, ensuring comprehensive case management.
- Advocate for patients' needs, navigate complex healthcare systems, and provide compassionate support to ensure high quality, personalized care.
Teacher
Pueblo School District 60
Pueblo, CO
10.2018 - 08.2023
- Maintained a safe and orderly learning environment for all students.
- Provided individualized instruction to meet the needs of all students.
- Developed and implemented lesson plans based on curriculum objectives.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Utilized technology-based learning tools to enhance classroom instruction.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Incorporated instructional best practices such as differentiated instruction into lesson plans.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
Early Childhood Educator
Pueblo City Schools
Pueblo, CO
10.2013 - 10.2018
- Provided a safe and stimulating learning environment for young children.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
- Implemented appropriate strategies to manage challenging behaviors.
- Maintained accurate records of each child's progress including daily observations and anecdotal notes.
- Led parent-teacher conferences to discuss children's progress, strengths, and areas for growth.
Direct Care Staff
El Pueblo Boys and Girls Ranch
Pueblo, CO
02.2013 - 04.2014
- Tracked and reported clients' progress based on observations and conversations.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Assisted with medication administration and documentation of treatments.
- Developed individualized plans of care to address each client's needs.
- Transported clients to medical appointments or other destinations as needed.
- Maintained accurate records and reports related to client care activities.
- Promoted a positive environment that respects the dignity of residents and clients.
- Utilized appropriate techniques when dealing with challenging behaviors.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals in development of social skills to become integrated in community.
- Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
Data Entry Operator
Document Solutions Group
Pueblo, CO
08.2006 - 10.2009
- Input data from documents using data entry and imaging equipment, verified data for accuracy and corrected information by comparing recorded information against source documents, and interpreted source documents to facilitate the entry of data in an acceptable format
Virtual Assistant
Trinity Jacobs
Pueblo, CO
08.2006 - 04.2013
- Answered telephones and emails, replying to customer and vendor inquiries and issues quickly and effectively.
- Coordinated general office duties such as filing, faxing, and data entry.
- Organized and managed calendars, appointments, and travel arrangements for clients.
- Compiled data from various sources to create reports and presentations.
- Managed customer inquiries through email and telephone communication.
- Proofread documents for accuracy prior to final submission to clients.
- Transcribed audio recordings into written format according to specified guidelines.
- Maintained filing and recordkeeping systems with efficiency and accuracy.
Tutor
Brainfuse Tutoring
11.2005 - 08.2006
- Prepared and administered tests to assess student understanding of course material.
- Conducted individual tutoring sessions with students to help them improve their academic performance.
- Provided comprehensive feedback on student progress, including areas for improvement and successes.
Hotel Front Desk Clerk
Gold Rush Hotel and Casino
Cripple Creek, CO
09.2005 - 08.2006
- Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
- Provided information about the hotel's amenities, services and surrounding areas to guests.
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Processed payments from customers for room charges and incidentals.
- Assisted with room reservations, changes and cancellations.
Data Entry Operator
Premier Fulfillment & Processing, Inc
Pueblo, CO
06.2003 - 09.2005
- Experienced with Panini batch check scanners.
- Managed workflow processes related to document management tasks efficiently.
- Inputted customer data into computer database accurately and quickly.
- Created spreadsheets to track customer orders and shipping information.
- Reviewed source documents for completeness prior to entering them into the database.
- Performed basic administrative duties such as filing, copying, scanning.
- Resolved discrepancies between source documents and computer database records.
- Processed high volumes of paperwork in a timely manner to meet tight deadlines.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
Data Entry Operator
Source Corp
Aurora, CO
09.2000 - 05.2003
- Reviewed source documents for completeness prior to entering them into the database.
- Resolved discrepancies between source documents and computer database records.
- Conducted quality assurance checks on all entries to ensure accuracy of data entry.
- Verified accuracy of data entered by comparing it to source documents.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
Data Entry Operator
Electronic Data Submissions Services
Pueblo, CO
09.1999 - 12.2000
- Inputted customer data into computer database accurately and quickly.
- Created spreadsheets to track customer orders and shipping information.
- Reviewed source documents for completeness prior to entering them into the database.
- Verified accuracy of data entered by comparing it to source documents.
Education
Bachelor's Degree - Early Childhood Education
Ashford University
09.2016
Associates Degree - Elementary Education-Early Childhood Education
Pueblo Community College
05.2012
Certificate - Medical Billing and Coding
School of Allied Health
06.2006
Diploma -
Pueblo Central High School
06.1999
Skills
- Individualized counseling
- Client Advocacy
- Community Outreach
- Needs Assessment
- Care Coordination
- Patient support
- Referral Coordination
- Case Management
- Case Documentation
- Administrative Support
- Customer Service
- Data Entry
- Clerical Support
- Staff Training
Timeline
Case Manager
Elevate Healthcare
07.2023 - Current
Teacher
Pueblo School District 60
10.2018 - 08.2023
Early Childhood Educator
Pueblo City Schools
10.2013 - 10.2018
Direct Care Staff
El Pueblo Boys and Girls Ranch
02.2013 - 04.2014
Data Entry Operator
Document Solutions Group
08.2006 - 10.2009
Virtual Assistant
Trinity Jacobs
08.2006 - 04.2013
Tutor
Brainfuse Tutoring
11.2005 - 08.2006
Hotel Front Desk Clerk
Gold Rush Hotel and Casino
09.2005 - 08.2006
Data Entry Operator
Premier Fulfillment & Processing, Inc
06.2003 - 09.2005
Data Entry Operator
Source Corp
09.2000 - 05.2003
Data Entry Operator
Electronic Data Submissions Services
09.1999 - 12.2000
Bachelor's Degree - Early Childhood Education
Ashford University
Associates Degree - Elementary Education-Early Childhood Education
Pueblo Community College
Certificate - Medical Billing and Coding
School of Allied Health
Diploma -
Pueblo Central High School