Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Danna Sanders

Granbury,TX

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist

Nissan Collison Center
01.2024 - Current
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • CCC ONE system knowledge, Checking in cars, taking pictures for estimates, writing estimates.
  • Scheduled appointments for vehicle inspection at the shop or dealership facility.
  • Inspected damaged vehicles to determine extent of structural, body and mechanical damage.

Automotive Service Writer

4M Truck and Trailer Repairs
03.2020 - 12.2023
  • Greeted customers, listened to their vehicle concerns, and wrote up service orders.
  • Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
  • Provided cost estimates for additional repairs and services requested by customers.
  • Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
  • Processed payments for completed services using cash register or point-of-sale systems.
  • Monitored inventory levels of shop supplies and ordered new materials when needed.
  • Created detailed invoices for each job completed which included labor charges, parts costs, taxes, fees.
  • Organized and maintained filing systems, including electronic databases and records.

Assistant Manager

Wings Etc. Grill & Pub
02.2023 - 10.2023
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.

Store Manager

CellularWorld - Granbury, TX
05.2021 - 10.2022
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Analyzed financial data to identify areas of improvement.
  • Created weekly work schedules for store personnel.
  • Performed regular price checks to ensure competitive pricing.
  • Managed daily banking activities such as deposits and withdrawals.

Education

Bachelor of Science - Business Administration And Management

University of Phoenix - Tempe, AZ
11-2025

High School Diploma -

Tolar High School - Tolar, TX
06.2018

Skills

  • QuickBooks
  • Service writing (3 years)
  • Front desk
  • Office management
  • Data entry
  • Sales Support
  • Bookkeeping
  • Assistant Manager Experience
  • Multi-line Phone Systems
  • CCC ONE
  • Mitchell One
  • File Management
  • Office Management
  • Data Entry
  • Scheduling appointments
  • Business Administration
  • Organization skills
  • Positive and professional

Certification

  • First Aid Certification
  • TABC Certified
  • Food Handler Certification
  • Certified Coding Specialist (189375)

References

References available upon request.

Timeline

Receptionist

Nissan Collison Center
01.2024 - Current

Assistant Manager

Wings Etc. Grill & Pub
02.2023 - 10.2023

Store Manager

CellularWorld - Granbury, TX
05.2021 - 10.2022

Automotive Service Writer

4M Truck and Trailer Repairs
03.2020 - 12.2023

Bachelor of Science - Business Administration And Management

University of Phoenix - Tempe, AZ

High School Diploma -

Tolar High School - Tolar, TX
  • First Aid Certification
  • TABC Certified
  • Food Handler Certification
  • Certified Coding Specialist (189375)

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