Dan Ni Frazier
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
3
3
years of professional experience
Work History
Waitress
Panda IV
03.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Hostess
Panda IV
01.2021 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Accommodated special seating requests for guests to enhance satisfaction.
Education
High School Diploma -
Rogers Heritage High School
Rogers, AR05.2024
Skills
- Accurate Money Handling
- Check Payment Processing
- Menu Memorization
- Hospitality Service Expertise
- Safety and Sanitation
- Side Work
- Warm and Friendly
- Guest Satisfaction
- Servsafe Certified
- To-Go Order Preparation
- Price Memorization
- Guest Inquiries
Timeline
Waitress
Panda IV
03.2023 - Current
Hostess
Panda IV
01.2021 - Current
High School Diploma -
Rogers Heritage High School
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