Danny Dbouk
Dearborn Heights,MI
Summary
Pre-pharmacy student and experienced pharmacy technician with hands-on experience supporting patients, prescription workflow, immunization services, insurance processing, and pharmacy operations. Seeking admission to a Doctor of Pharmacy (PharmD) program.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Dearborn Heights, Michigan
10.2024 - Current
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Collaborated with pharmacy team to ensure efficient workflow and service.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Conducted routine cleaning and organization of work areas and equipment.
Counseling Secretary
Henry Ford College
Dearborn, Michigan
03.2026 - Current
- Managed appointment scheduling for counseling services and staff availability.
- Provided administrative support for counseling staff, including scheduling appointments, preparing documents, and managing correspondence.
- Coordinated communication between students and counselors to facilitate support.
- Processed incoming inquiries via phone and email with professionalism and clarity.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
- Collaborated with other departments to ensure smooth operations within the organization.
Education
Associate of Arts - Pre-Pharmacy
Henry Ford College
Dearborn, MI10-2026
Skills
- Prescription processing
- Medication dispensing
- Inventory management
- Customer issue resolution
- Customer service
- Appointment scheduling
- Effective communication
- Team collaboration
- Confidentiality and HIPAA
Timeline
Counseling Secretary
Henry Ford College
03.2026 - Current
Pharmacy Technician
CVS Pharmacy
10.2024 - Current
Associate of Arts - Pre-Pharmacy
Henry Ford College