Online Personal Shopper
Erica
Vista, California
12.2025 - 02.2026
- Accurately picked customer orders using handheld devices while meeting time and quality metrics
- Followed substitution guidelines and ensured product freshness and accuracy
- Staged completed orders in designated temperature-controlled areas (ambient, chilled, frozen)
- Maintained organized backroom flow to support on-time pickups and deliveries
- Dispensed online orders to customers in a timely and professional manner
- Provided friendly customer service while verifying orders and resolving issues
- Prepared and staged delivery orders for drivers, ensuring accuracy and efficiency
- Coordinated with delivery timelines and driver requirements
- Picked, packed, and staged GMD orders for shipment
- Ensured proper labeling and handling of merchandise
- Managed in-store pickup orders from picking to customer handoff
- Maintained accuracy and speed in a fast-paced environment
- Prepped and organized orders for dispensing and delivery
- Supported team workflow by prioritizing high-volume orders
- Managed multiple order types simultaneously while meeting strict deadlines
- Adapted quickly to changing priorities during peak hours
- Worked closely with team members and leads to maintain smooth operations
- Communicated order status clearly to ensure efficiency and accuracy