Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Danny Simon

Midland,GA

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed as a Food and Beverage Manager for the U.S. Army and Sales Associate at Best Buy. Skilled in team collaboration and time management, I excel in optimizing operations and enhancing customer satisfaction. Committed to achieving and exceeding goals through effective people skills and multitasking.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Sales Associate

Best Buy
11.2016 - 08.2024
  • Exceeded customer enrollment in Bestbuy Branded Payment and Total Tech memberships by 75% upon checkout by expressing the benefits of the programs.
  • Mastered an uncanny understanding of customers needs and expectations resulting in 1.5 million dollars in annual sales five years in a row
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Teach, coach, and mentor 25 plus sales associates resulting in store 1760 earning Best Buy Achievers Award

Food and Beverage Manager

U.S. Army Active Duty
07.1996 - 08.2016
  • Flawlessly coordinated the distribution and allocation of vital food service support equipment valued over $500,000 and maintained 100% accountability of 2.5 million of organizational and installation property.
  • Integrated newly assigned military units into the theater subsistence distribution activity, meticulously maximized individual resources, accurately processed over 2,340 inventory requisitions and tracked over 900 Agility Class I and dining facility delivery trucks valued at 67.9 million
  • Resolved customer complaints involving food or beverage quality and service.
  • Maintained the highest standards for food service, beverage quality, food storage and sanitation procedures; resulted in an excellent rating on the Preventive Medicine Inspections
  • Consistently articulated task and purpose that produced positive mentoring and guidance to all subordinates and peers
  • Provided outstanding leadership as a Senior Shift Leader supervising and training over 40 soldiers and civilian while feeding over 1,000 personal daily for over 20 years

Education

Bachelor of Science - Hospitality Management

Wayland Baptist University
Plainview, TX
10-2017

Associate of Applied Science - Hospitality Management

Central Texas College
Killeen, TX
08-2011

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Problem-solving
  • Multi-tasking strength
  • Listening skills
  • Reliable and punctual
  • Goal oriented

Accomplishments

Alaska Heart Run Award

Best buy FY19 Achievers Top Performer

Afghanistan Campaign Medal w/ 2 Campaign Stars

Iraq Campaign Medal w/ 6 campaign Stars

Army Commendation Medal (7th Award)

Army Achievement Medal (7th Award)

Army Good Conduct Medal (5th Award)

Valorous Unit Award


Affiliations

  • Jack and Jill of America Inc - Anchorage, Alaska Chapter Father's Auxiliary ( 2014 - Present) Jack and Jill boast 262 chapters nationwide, representing more than 50,000 family members. Each chapter plans annual programming activities guided under a general five-point programmatic thrust: cultural awareness, educational development, health (education and advocacy), civic (legislative advocacy and service) and social/recreational areas.

Certification

  • ServSafe Food Protection Manager Certification - National Restaurant Association.
  • Occupational Safety and Health 30-Hour General Industry Safety and Health


Timeline

Sales Associate

Best Buy
11.2016 - 08.2024

Food and Beverage Manager

U.S. Army Active Duty
07.1996 - 08.2016

Bachelor of Science - Hospitality Management

Wayland Baptist University

Associate of Applied Science - Hospitality Management

Central Texas College

Similar Profiles

CREATE PROFILE
Danny Simon