Dante Akinfe
Hyattsville,MD
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills, honed at Longhorn Steakhouse and in security roles with Signal 88 and Allied Universal. Excelled in guest engagement and safety, enhancing dining experiences and securing premises. Achieved a significant improvement in team collaboration and customer satisfaction, showcasing hospitality service expertise and task prioritization.
Overview
3
3
years of professional experience
Work History
Server
Longhorn Steakhouse
08.2024 - Current
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Security Officer
Signal 88 Security Anderson Security Agency
08.2024 - Current
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Checked and verified photo identification prior to granting facility access.
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Security Officer
Allied Universal Security Services
01.2022 - 08.2022
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Examined doors, windows and gates to verify security.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
General Studies -
Laurel High School
Laurel05.2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Cleanliness standards
- Team collaboration
- Quality control
- Performance improvement
- Relationship management
- Task prioritization
Timeline
Server
Longhorn Steakhouse
08.2024 - Current
Security Officer
Signal 88 Security Anderson Security Agency
08.2024 - Current
Security Officer
Allied Universal Security Services
01.2022 - 08.2022
General Studies -
Laurel High School
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