Dante Antepara
Doral,US
Summary
Motivated job seeker with a strong work ethic and efficiency in previous roles held over the past three years. Eager to apply acquired skills and showcase a track record of success in various job settings. Committed to supporting personal educational goals and contributing to family financial responsibilities. Aims to make a valuable contribution to the team and organization. There is also hope in the near future to make the dream come true and go to a dream college.
Overview
5
5
years of professional experience
Work History
Team Member
Mcdonalds, PDI FOODS
Miami, FL
01.2025 - Current
- Delivered exceptional customer service during high-volume shifts, ensuring satisfaction and repeat business.
- Operated point-of-sale system efficiently to process transactions and manage cash flow accurately.
- Collaborated with team members to maintain cleanliness and organization within the restaurant environment.
- Assisted in food preparation, adhering to safety and quality standards for all menu items.
Check In Agent
Ultra Aviation, Miami International Airport
Miami, FL
10.2023 - 08.2024
- Trained new Check-in Agents on best practices in customer service delivery, fostering a positive work environment.
- Assisted passengers with special needs, ensuring comfortable and hassle-free travel experiences.
- Verified passport and visa validity for international flights, adhering to strict immigration requirements and regulations.
- Maintained detailed knowledge of airport policies and procedures to ensure seamless operations.
Customer Service Representative
RXO
Miami, FL
10.2022 - 07.2023
- Works with clients who have complaints, orders, or require information about products/services purchased from the organization
- Also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.
- Handled about 75+ calls a day from outbound and inbound clients
Amazon Fulfilment Warehouse Handler
Amazon
Miami, FL
03.2022 - 07.2022
- Received and processed incoming stock and materials, picking and filling orders from stock, overseeing the packing and shipping of orders, and/or managing, retrieving, and organizing stock.
Sales Associate
Gap
Miami, FL
12.2021 - 03.2022
- Be accountable to personal goals which contribute to overall store goals and results
- Support sales floor, fitting room, cash wrap, back of house, as required
- Maintain a neat, clean and organized work center
- Handle all customer interactions and potential issues and returns courteously and professionally.
Team Member
Pizza Hut
Doral, FL
05.2021 - 10.2021
- Managed approximately 30+ incoming calls regarding customer orders and relations per day
- Customer service duties include taking orders, answering questions, and ringing out customers on the cash register
- Kitchen duties include preparing dough, portioning toppings, and cooking pizzas
- All team members must maintain a clean work environment.
Education
High School Diploma -
Miami Dade College
06-2021
Skills
- Excellent Communication Skills
- Multitasking Skills
- Billing
- Knowledge of Office Technology
- Scheduling and Planning Skills
- Teamwork
Education - Collegestudent
I am currently in school for a nursing career and am looking for a full time job. I have had a few jobs in the last three years and would like to pursue a new work field and/or environment while still being able to concentrate and have time for my schooling. I have been an efficient worker in every job I have had in these past years and would like to show my skills that I have learned in every position I've been in.
Additional Information
I have also volunteered in a church setting and around my community with different activities such as, event organizer, food handler, and customer relations.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Member
Mcdonalds, PDI FOODS
01.2025 - Current
Check In Agent
Ultra Aviation, Miami International Airport
10.2023 - 08.2024
Customer Service Representative
RXO
10.2022 - 07.2023
Amazon Fulfilment Warehouse Handler
Amazon
03.2022 - 07.2022
Sales Associate
Gap
12.2021 - 03.2022
Team Member
Pizza Hut
05.2021 - 10.2021
High School Diploma -
Miami Dade College