Summary
Overview
Work History
Education
Skills
Timeline
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Dante Dinsmore

Clarendon,NC

Summary

Proven to excel in high-pressure environments, adeptly balancing customer service excellence with efficient task management, as demonstrated at Darden Restaurants Inc. Skillfully blends strong work ethic with exceptional guest engagement, driving satisfaction and sales through suggestive selling and in-depth product knowledge.

Overview

5
5
years of professional experience

Work History

Server

Darden Restaurants Inc
06.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Host/Server

Captain Georges
04.2021 - 06.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Grocery Stocker/Cashier Team Lead

Food Lion
01.2020 - 04.2021
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.

Education

High School Diploma -

PennFoster Inc
Home
03-2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Service prioritization
  • Suggestive selling

Timeline

Server

Darden Restaurants Inc
06.2021 - Current

Host/Server

Captain Georges
04.2021 - 06.2021

Grocery Stocker/Cashier Team Lead

Food Lion
01.2020 - 04.2021

High School Diploma -

PennFoster Inc

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Dante Dinsmore