Dynamic young professional with a proven track record as a Leasing Professional. Expert in leveraging social media marketing and relationship building to enhance tenant satisfaction and profitability. Demonstrates strong management skills and a fast-learning ability, achieving significant results in competitive markets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leasing Specialist
The Michaels Organization
02.2024 - Current
Generated, sold, and finalized 118 leases (as of 7/10/2024) for a projected $1,557,600 in combined rental income.
Answered phone calls and emails and responded to questions from prospects quickly and effectively.
Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
Organized resident events to foster a sense of community within the property, increasing tenant satisfaction levels.
Maintained accurate records of all leasing activity, providing valuable data for management decision making.
Set appointment times for individuals to tour facilities and see available units.
Collaborated with maintenance teams to address any issues promptly, ensuring tenant satisfaction and retention.
Assessed applicant eligibility based on financial stability and background checks, minimizing risk of delinquent accounts or evictions.
Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
Licensed Realtor
Norchar
10.2023 - 01.2024
After obtaining my Real Estate License, I signed with Norchar and mentored with the veteran agents for Multiple months in order to gain a better understanding of the industry.
I was trained on how to use the MLS and CRM efficiently as well as sharpening my other computer skills.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
Leveraged social media platforms to expand online presence, connecting with potential clients and showcasing available properties.
"love Where You Live"
Kitchen Manager
Chipotle
05.2020 - 11.2023
Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Checked and tested foods to verify quality and temperature.
Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Education
High School Diploma -
Greece Arcadia
Greece, NY
06.2021
Skills
Management Skills
Leasing Reports
Tenant issue resolution
Fair housing policies
Goal-Oriented
Telephone and email etiquette
Property Showing
Relationship building and rapport
Social Media Marketing
Leasing reports
Goal oriented
Lease renewals
Property inspections
Knowledgeable in Entrata
Accomplishments
Helped build the Apex reputation by increasing our Google rating from a 2.5 to a 3.6 through excellent service and marketing over the course of 2 years
As the senior-most Agent, I helped train and maintain the workflow of multiple other part time and full time agents working my position.
I average about 17-20 leases per month, not including Resident Renewals.
Certification
Licensed Realtor, License number 10401380721 (New York)