Summary
Overview
Work History
Education
Skills
Affiliations
Leadership Experience
Websites
References
Timeline
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DANTE SORCI

Chicago,IL

Summary

Dynamic Sr. Manager of Client Experience, adept at cross-functional coordination and budget management. Proven track record in executing high-profile global events for major clients like Salesforce and the NFL, enhancing client satisfaction through strategic planning and exceptional communication. Recognized for implementing effective safety protocols and fostering strong client relationships.

Overview

7
7
years of professional experience

Work History

Sr. Manager, Client Experience

Ingressotek
West Palm Beach, Florida
01.2025 - Current
  • Planned and budgeted major events for Salesforce, Google, and NFL, ensuring successful execution.
  • Directed comprehensive security planning for large-scale corporate events to maintain safety and compliance.
  • Coordinated multiple teams during simultaneous event planning phases for efficient operations.
  • Demonstrated expertise in global event management and adherence to security protocols.

Client Experience Manager

Ingressotek Perimeter Solutions LLC
West Palm Beach, FL
07.2023 - Current
  • Enhanced peace of mind for clients by applying updated safety protocols.
  • Supported cross-functional collaboration between client experience and operations teams for event execution.
  • Proposed or approved modifications to project plans.
  • Adapted to dynamic event logistics changes by implementing problem-solving solutions.
  • Implemented entrance designs enhancing management of crowds and safety protocols.
  • Developed mutually beneficial relationships with external partners in client and vendor networks.
  • Created pre-event communication strategies to enhance scheduling efficiency and staff preparedness.
  • Supervise financial planning for clients by estimating quotes and securing profitable events.
  • Facilitated event planning by maintaining consistent communication with clients regarding event details.

Event Coordinator

Ingressotek Perimeter Solutions LLC
West Palm Beach, FL
07.2022 - 07.2023
  • Completed certification for Evolve Technology
  • Enabled successful planning and execution of diverse projects, including major sporting events and high-tech conferences.
  • Assisted internal subcontractors with event briefing documents and project management needs
  • Contributed to establishing sustainable processes for event preparation.

Command Center Operator

Andy Frain Services
Aurora, IL
08.2021 - 08.2022
  • Initiated event logistics for US Women's Open, including: staff management, hiring and recruitment, labor budgeting and crowd flow optimization
  • Ensured employee compliance by managing and notifying staff on mandatory training updates at multiple sites.
  • Conducted phone interviews of potential employees

President

Sigma Pi Fraternity
Macomb, IL
01.2019 - 01.2020
  • Promoted the Sigma Pi Fraternity mission through event coordination, setting up fundraisers and budget management
  • Directed and guided fraternity members through effective chapter leadership.
  • Managed the adjudication process for fraternity members through an elected board.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Represented the organization at community events and public forums to promote its mission.

Education

Certification - Evolv Technology

Evolv Technology Certification
Waltham
05-2035

Bachelor of Science - Criminal Justice and Administration

Western Illinois University
Macomb, IL
05.2021

Skills

  • Cross-functional coordination
  • Strong leadership
  • Goal setting and achievement
  • Exceptional communication
  • Data-driven decision making
  • Client retention strategies
  • Proficient at drawing plans
  • Budget management

Affiliations

  • Inter Fraternity Council (IFC)
  • Sigma Pi Fraternity

Leadership Experience

Sigma Pi Fraternity, President, 01/19, 01/20, Promoted the Sigma Pi Fraternity mission through event coordination, setting up fundraisers and budget management, Provided direction and guidance to other fraternity members through chapter leadership and motivated members to participate in chapter activities, Led an elected board responsible for adjudicating fraternity member conduct and imposing disciplinary actions when necessary

Websites

References

References available upon request.

Timeline

Sr. Manager, Client Experience

Ingressotek
01.2025 - Current

Client Experience Manager

Ingressotek Perimeter Solutions LLC
07.2023 - Current

Event Coordinator

Ingressotek Perimeter Solutions LLC
07.2022 - 07.2023

Command Center Operator

Andy Frain Services
08.2021 - 08.2022

President

Sigma Pi Fraternity
01.2019 - 01.2020

Certification - Evolv Technology

Evolv Technology Certification

Bachelor of Science - Criminal Justice and Administration

Western Illinois University

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