Danyelle Charles
Katy,TX
Summary
Reliable and detail-oriented professional with experience in customer service, team support, and maintaining high standards of cleanliness in fast-paced environments. Skilled in organization, safety awareness, and communication. Seeking to contribute these strengths as an OR Attendant at Memorial Hermann Katy, supporting patient care through a safe and efficient operating environment.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Venterra Realty
Katy, TX
02.2024 - Current
- Serve as first point of contact for residents and guests, requiring clear communication and professionalism in a fast-paced environment.
- Coordinate inspections and ensure apartments are clean, safe, and move-in ready, demonstrating strong attention to detail and adherence to standards.
- Maintain accurate records and support team collaboration to meet operational goals.
- Collaborate with team members to meet operational goals and resolve issues quickly and effectively.
- Manage multiple tasks simultaneously while maintaining a high level of organization and reliability.
Team Lead
Jason's Deli Inc.
Victoria, TX
08.2022 - 12.2023
- Supervise and support front-of-house and back-of-house team members to ensure smooth daily operations in a high-volume, fast-paced environment.
- Train new employees on company standards, food safety procedures, and efficient service techniques.
- Monitor shift performance, delegate tasks, and lead by example to maintain productivity.
- Monitored inventory and supplies to ensure cleanliness and adherence to food safety standards.
- Assist with opening and closing duties, including cash handling, and reconciling registers.
- Resolved customer concerns professionally, while maintaining composure and efficiency under pressure.
Cashier (Drive-Thru & Front Counter)
Jason's Deli Inc
Victoria, TX
04.2022 - 12.2022
- Handled high-volume transactions efficiently while maintaining a positive and welcoming demeanor.
- Verified order accuracy and handled transactions with precision to minimize errors.
- Resolved guest concerns or complaints professionally, and escalated issues when needed.
- Supported team members during peak hours by assisting with food prep, packaging, and restocking supplies.
- Provided fast, friendly, and accurate service to guests in both drive-thru and front counter areas.
Education
HIGH SCHOOL DIPLOMA -
Victoria East High School
Victoria, TX09.2023
Skills
- Problem-solving skills
- Leadership
- Communication skills
- Time management &Multitasking
- Customer service
- Organization
- Attention to detail
- Team Collaboration
Timeline
Leasing Consultant
Venterra Realty
02.2024 - Current
Team Lead
Jason's Deli Inc.
08.2022 - 12.2023
Cashier (Drive-Thru & Front Counter)
Jason's Deli Inc
04.2022 - 12.2022
HIGH SCHOOL DIPLOMA -
Victoria East High School