Daphlie Hawkins
Glendale
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Body20
Scottsdale, AZ
07.2025 - Current
- Engaged customers to identify needs and recommend appropriate products.
- Maintained product knowledge to provide accurate information and support sales efforts.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Collaborated with team members to meet and exceed sales targets consistently.
Fitness Coach
Body20
Scottsdale, AZ
07.2025 - Current
- Developed personalized fitness programs to meet individual client goals and needs.
- Conducted one-on-one training sessions, providing guidance on exercise techniques and safety protocols.
- Monitored client progress, adjusting programs to enhance effectiveness and ensure adherence.
- Led group fitness classes, fostering a motivating environment for participants of varying skill levels.
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Collaborated with other fitness professionals to develop innovative and engaging group exercise programs.
CNA
Home For Me
Phoenix, AZ
09.2024 - Current
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Provided emotional support to clients during difficult times.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Monitored health and well-being of clients and reported significant health changes.
Resident Assistant
Grand Canyon University
Phoenix, AZ
08.2022 - 04.2025
- Offered academic and personal support to residents, referring them to campus resources when necessary.
- Collaborated with Resident Directors on programming initiatives for the residence hall.
- Communicated with staff to resolve problems with individual students.
- Monitored assigned areas for cleanliness and security purposes.
- Served as positive role model for diverse group of individuals.
- Mentored new resident assistants during their training period.
- Led training sessions for new resident assistants, sharing best practices and experiences.
- Served as an information resource for residents regarding campus services.
- Participated in regular staff meetings with Resident Director.
- Maintained accurate administrative records, including incident reports and program evaluations.
- Educated residents on university policies and procedures related to residential living.
- Maintained student safety by enforcing compliance with campus rules.
Victim Advocate (Internship)
Glendale Police Department
Glendale, AZ
08.2024 - 04.2025
- Created awareness of victims' rights and services by delivering presentations to agencies, schools, and community groups.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
- Coordinated referrals and crisis counseling services and programs to victims and witnesses of crimes.
- Maintained records of victim contacts for use in emergency or crisis situations.
- Assessed client needs and developed treatment plans accordingly.
- Advised clients on options available to them such as filing a police report or seeking legal counsel.
- Evaluated and addressed individual client needs and concerns.
- Educated victims on their rights under the Victims' Bill of Rights Act.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Maintained accurate records on case status and client information in accordance with agency policy.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Assisted clients in completing applications for protective orders or restraining orders.
- Assisted and advocated for clients obtaining financial resources and government entitlements.
- Provided emotional support and comfort to victims of crime.
- Conducted community outreach efforts to increase public awareness of available resources and services for victims of crime.
- Attended court hearings to provide advocacy for victims throughout the criminal justice process.
Care Giver
Honor Healthcare
Glendale, AZ
03.2023 - 10.2024
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Supported bathing, dressing and personal care needs.
- Administered prescribed medications on a timely basis following care plan instructions.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Recorded client status progress and challenges in logbooks and reports.
- Followed safe lifting and transferring techniques to transport residents.
- Coordinated transportation services for clients when necessary.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Education
Bachelor - Social Work
Grand Canyon University
Phoenix, AZ04.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Certification
ISSA
EMS
Timeline
Sales Associate
Body20
07.2025 - Current
Fitness Coach
Body20
07.2025 - Current
CNA
Home For Me
09.2024 - Current
Victim Advocate (Internship)
Glendale Police Department
08.2024 - 04.2025
Care Giver
Honor Healthcare
03.2023 - 10.2024
Resident Assistant
Grand Canyon University
08.2022 - 04.2025
Bachelor - Social Work
Grand Canyon University