Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Daphne Rolon

Daphne Rolon

Pharmacy Tech
Enterprise,AL

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
10.2022 - Current
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Counted, measured, and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Sales Representative Team Leader

Walgreens
03.2022 - 09.2022
  • Met existing customers to review current services and expand sales opportunities.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Trained new employees on customer service, money handling and organizing strategies.

Manager

Dollar General
08.2018 - 03.2022
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Onboarded new employees with training and new hire documentation.
  • Developed detailed plans based on broad guidance and direction.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Accomplished multiple tasks within established timeframes.

Education

Medical Assisting

Galiano Career Academy
Altamonte Springs, FL
09.2010

Health And Wellness

Lawrence High School
Lawrence, MA
09.2000

Skills

  • Problem-Solving Skills
  • Patient Education
  • FDA Drug Safety Guidelines
  • Labeling Prescriptions
  • Social Perceptiveness
  • Prescriptions Management
  • Team Collaboration

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

One of the deep secrets of life is that all that is really worth doing is what we do for others.
Lewis Carroll

Timeline

Pharmacy Technician

CVS Pharmacy
10.2022 - Current

Sales Representative Team Leader

Walgreens
03.2022 - 09.2022

Manager

Dollar General
08.2018 - 03.2022

Medical Assisting

Galiano Career Academy

Health And Wellness

Lawrence High School
Daphne RolonPharmacy Tech