Darby Gilkey
Riverside University Health System
Beaumont
1
Certification
11
years of professional experience
Medical Records Technician II with experience auditing 21–40 outpatient, inpatient, psych, and emergency room charts daily for completion and accuracy. Logs 26+ incomplete consent forms per week, notifies providers of delinquent documentation, and protects HIPAA-compliant records through secure handling and confidentiality. Supports clean chart workflows by reviewing records, correcting errors, and maintaining timely retrieval readiness.
Work History
Medical Records Technician II
4 Years 1 Month- Analyzed outpatient, inpatient, psych and emergency room charts for completion and accuracy.
- Logged and tracked inaccurate and incomplete consent forms to facilitate timely corrections.
- Notified providers of incomplete and delinquent work to ensure compliance with documentation standards.
- Maintained patient confidence by ensuring confidentiality of patient records information.
- Logged inaccurate and incomplete consent forms.
Medical Records Assistant
1 Year 4 Months- Audited files to ensure completion and accuracy, enhancing record integrity.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Secured signatures on information release forms, facilitating timely access to medical and treatment records from other providers.
- Maintained patient records in compliance with security regulations.
- Audited files for completion and accuracy.
- Filed records for timely retrieval.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Reviewed charts and identified incomplete or inaccurate information, contributing to improved data quality.
- Delivered charts to assigned areas of the hospital by following established routing procedures.
Reception Supervisor
3 Years 10 Months- Operated central telephone system, directing calls to appropriate departments.
- Answered phone promptly and directed incoming calls to correct offices.
- Screened visitors and issued badges to maintain safety and security.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Sorted, received, and distributed mail correspondence to ensure timely communication between departments.
- Maintained reception area to create welcoming environment for visitors.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
Appointment and Transportation Coordinator
3 Months- Coordinated timely transportation for diverse clients to healthcare facilities, ensuring access to essential services.
- Coordinated transportation logistics to ensure timely patient transfers and deliveries.
- Managed scheduling of vehicles and staff to optimize resource allocation.
- Developed and maintained strong relationships with external transportation vendors.
Social Services Aid
7 Months- Collaborated with clients to enhance life choices and optimize program benefits.
- Determined relevant interventions based on each client's cognitive abilities and current needs.
- Cultivated respectful and productive working relationships with clients and colleagues.
Central Supply Clerk
2 Months- Managed supply requests, ensuring accountability and accurate receipt processing.
- Prepared unit and organizational supply documentation.
- Reconciled inventory with plants and third-party warehouses and confirmed, identified, escalated, investigated and resolved stock differences.
- Reconciled inventory with plants and third-party warehouses, addressing and resolving stock discrepancies.
- Coordinated sorting and delivery of materials to various work areas and staff.
- Sorted and delivered materials to different work areas and staff.
Appointment Setter
1 Year 7 Months- Answered phone calls and addressed questions from potential customers to facilitate informed decision-making.
- Entered daily data in computer systems and documented office activities to maintain accurate records.
- Answered phone calls and answered questions from potential customers.
- Addressed client inquiries and updated database information.
- Made daily phone calls to establish first contact with potential customers and schedule meetings with salespeople.
Education
General Studies
Associate Degree - Health Information Technology
Expected in 06/2023
Certificate - Medical Billing and Coding
Certified Nursing Assistant - Nursing Assistance
Skills
Medical office administration
Medical billing and coding
Health insurance verification
Medical records management
Release of information
Written and verbal communication
MS Office
Patient relations
Appointment scheduling
Chart auditing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certificate: Medical Billing and Coding
- Certified Nursing Assistant: Nursing Assistance
Timeline
Medical Records Technician II
Riverside University Health System
07.2022 - CurrentRead More
Appointment and Transportation Coordinator
Ramona Rehab
04.2021 - 07.2021Read More
Medical Records Assistant
Ramona Rehab
03.2021 - 07.2022Read More
Social Services Aid
Ramona Rehab
08.2019 - 03.2020Read More
Central Supply Clerk
Ramona Rehab
02.2019 - 04.2019Read More
Reception Supervisor
Ramona Rehab
09.2018 - 07.2022Read More
Appointment Setter
Freedom Solar
02.2016 - 09.2017Read More
Temecula Valley School of Nursing
Certified Nursing Assistant from Nursing Assistance
Read More
DeVry University
Certificate from Medical Billing and Coding
Read More
DeVry University
Associate Degree from Health Information Technology
Read More
Hemet High School
General Studies
Read More