I am looking to use my customer service and administrative skills to broaden my opportunities and responsibilities in my chosen role. I am reliable, organized, and a quick learner. I am excited to find a company and role I can grow into.
Overview
2
2
years of professional experience
Work History
Patient Care Coordinator
Cascadia Kids Dentistry
06.2024 - Current
Utilized Microsoft office to become efficient at administrative duties.
Managed sensitive patient information with strict adherence to HIPAA guidelines.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience.
Communicated with insurance companies to verify coverage and obtain authorizations for dental treatments and procedures.
Facilitated communication between patients and providers, ensuring clarity and understanding of treatment options.
Caregiver
First Choice in Home Care
11.2023 - 05.2024
Assisted clients with activities of daily living, promoting independence and quality of life.
Performed light housekeeping duties, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.