Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darby McCallum

Kent,WA

Summary

I am looking to use my customer service and administrative skills to broaden my opportunities and responsibilities in my chosen role. I am reliable, organized, and a quick learner. I am excited to find a company and role I can grow into.

Overview

2
2
years of professional experience

Work History

Patient Care Coordinator

Cascadia Kids Dentistry
06.2024 - Current
  • Utilized Microsoft office to become efficient at administrative duties.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience.
  • Communicated with insurance companies to verify coverage and obtain authorizations for dental treatments and procedures.
  • Facilitated communication between patients and providers, ensuring clarity and understanding of treatment options.

Caregiver

First Choice in Home Care
11.2023 - 05.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Performed light housekeeping duties, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.

Education

CNA -

Green River College
Auburn
12.2023

MA-P -

Green River College
Auburn, WA
03.2023

Skills

  • Critical thinking skills
  • HIPAA compliance
  • Appointment scheduling
  • Organizational skills
  • Customer service
  • Documentation
  • Filing and recordkeeping
  • Office administration

Timeline

Patient Care Coordinator

Cascadia Kids Dentistry
06.2024 - Current

Caregiver

First Choice in Home Care
11.2023 - 05.2024

CNA -

Green River College

MA-P -

Green River College