Darby Pugh
Towson,MD
Summary
Driven and adaptable educator, specialized in early childhood education and cultural history/ development. Delivers exceptional customer service regardless demanding work environment. Promotes collaborative environment focused on curriculum, strategy, and development. Prioritizing productive and customizable learning to maximize student success.
Overview
7
7
years of professional experience
Work History
Server/Hostess
Modern Restaurant Group
01.2022 - 11.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Archaeological Field Technician
Chris Davenport
09.2022 - 01.2023
- Enhanced team efficiency by streamlining data collection methods and maintaining accurate records of artifacts.
- Contributed to successful project completion by assisting with the excavation and recovery of artifacts.
- Maintained precise documentation of findings, allowing for improved analysis and interpretation of archaeological sites.
- Improved understanding of archaeological contexts by performing soil stratigraphy analysis during excavations.
- Inspected, dated and authenticated material evidence and documented information for research purposes.
Teacher
The Little Gym Of Boca/Delray
05.2021 - 09.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group games and challenges with hands-on activities.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Developed and implemented classroom routines to address varying student needs.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Teacher's Assistant
Nature Preschool Of Baltimore
09.2020 - 01.2021
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Assisted lead teachers with lesson plan creation and materials development .
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
Lifeguard Manager
Beaver Dam Swim Club
05.2020 - 09.2020
- Enhanced swimmer safety by implementing comprehensive training programs for lifeguards.
- Carefully observed people to monitor pool activities and member safety.
- Shared tips with patrons on swimming techniques and strength training.
- Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
- Implemented risk assessment procedures to identify potential hazards and minimize accidents at the facility.
Pool/ Quarry Lifeguard
Lifesaving Instructions
05.2017 - 09.2020
- Ensured swimmer safety by vigilantly monitoring pool area
- Educated patrons on safety protocols and enforced safety rules.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Sales Associate
Claire's
09.2017 - 05.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Exhibit Guide
National Aquarium In Baltimore
06.2017 - 05.2018
- Enhanced visitor experience by providing informative, interactive, and engaging exhibit presentations.
- Managed guest flow within the exhibit space, maintaining a comfortable atmosphere for visitors to explore at their own pace.
- Provided exceptional customer service, addressing visitor needs promptly and professionally to ensure a positive experience.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
Education
Bachelor of Arts - Anthropology
Florida Atlantic University
Boca Raton, FL08.2022
High School Diploma -
Towson High School Law & Public Policy
Towson, MD06.2018
Skills
- High-Volume Dining
- Multitasking Abilities
- Exceptional Customer Service
- Student Engagement
- Adaptability
- Cross-Cultural Sensitivity
- Effective communication
- Special education
- Group and Individual Instruction
- Document Management
- Site Excavation
Timeline
Archaeological Field Technician
Chris Davenport
09.2022 - 01.2023
Server/Hostess
Modern Restaurant Group
01.2022 - 11.2023
Teacher
The Little Gym Of Boca/Delray
05.2021 - 09.2021
Teacher's Assistant
Nature Preschool Of Baltimore
09.2020 - 01.2021
Lifeguard Manager
Beaver Dam Swim Club
05.2020 - 09.2020
Sales Associate
Claire's
09.2017 - 05.2018
Exhibit Guide
National Aquarium In Baltimore
06.2017 - 05.2018
Pool/ Quarry Lifeguard
Lifesaving Instructions
05.2017 - 09.2020
Bachelor of Arts - Anthropology
Florida Atlantic University
High School Diploma -
Towson High School Law & Public Policy