Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

DARCI SUDDERTH

ESCALON

Summary

Healthcare professional with extensive expertise in HIPAA compliance and patient registration. Proven track record in leading teams to enhance service quality and streamline admissions processes. Skilled in insurance verification and scheduling coordination, resulting in improved patient experiences and operational efficiency. Recognized for strategic leadership, productivity, and effective conflict resolution.

Overview

35
35
years of professional experience

Work History

Admissions Manager

Stockton Regional Rehabilitation Hospital
Stockton, CA
02.2024 - Current
  • Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
  • Compiled reports on accepted applicants, including demographic information and academic qualifications.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Trained new staff members on departmental policies related to admissions.
  • Facilitated coaching and mentoring for employees to drive professional growth while collaborating with college management teams to provide timely, specific and constructive feedback.
  • Developed and implemented strategic admissions plans to meet enrollment goals.
  • Supervised day-to-day functions of admissions department.
  • Organized college fairs, open houses, campus tours, and other events to promote admissions.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Administered, monitored and analyzed admissions team performance while identifying performance trends and opportunities.
  • Coordinated communications between departments within the university regarding admission requirements and policies.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Proposed or approved modifications to project plans.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Admitting Supervisor

Oak Valley Hospital District
Oakdale, CA
12.2019 - 02.2024
  • Coordinated the admissions process for patients, including insurance verification and pre-authorizations.
  • Ensured compliance with hospital policies and procedures as well as applicable laws and regulations.
  • Provided leadership to department staff, ensuring quality service to patients.

Admissions Representative

Doctors Hospital Of Manteca
Manteca, CA
01.1990 - 12.2019
  • Verified patient information, including insurance coverage and demographic data.
  • Reviewed physician orders for accuracy and completeness.
  • Completed pre-registration activities such as obtaining authorizations, scheduling appointments, and verifying insurance benefits.

Education

High School Diploma -

Manteca High School
Manteca, CA
04-1989

Skills

  • HIPAA compliance
  • Patient registration and insurance verification
  • Scheduling coordination
  • Employee training and supervision
  • Conflict resolution
  • Customer service excellence
  • Team collaboration
  • Task delegation
  • Acceptance procedures
  • Customer relations

Accomplishments

BETA/LEAN COURSES

YELLOW BELT

COGNITIVE INTERVIEWING REGIONAL TRAINING

References

References available upon request.

Timeline

Admissions Manager

Stockton Regional Rehabilitation Hospital
02.2024 - Current

Admitting Supervisor

Oak Valley Hospital District
12.2019 - 02.2024

Admissions Representative

Doctors Hospital Of Manteca
01.1990 - 12.2019

High School Diploma -

Manteca High School

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DARCI SUDDERTH