Summary
Overview
Work History
Education
Skills
Interests
Additional Information
Timeline
Generic

Darcilyn Fears

San Jose,CA

Summary

Motivated Relief Manager partnering with store leadership team to execute efficient operations and deliver exceptional customer service. Highly skilled directing retail operations and focused on reducing costs and improving efficiency. Collaborative leader with excellent motivation and training skills.

Overview

20
20
years of professional experience

Work History

Relief Manager

Public Storage
San Jose, CA
12.2018 - 10.2021
  • Our Property Managers strive to be the best Customer Service Representatives in the industry
  • Work independently at multiple locations; spend time both inside and outside
  • Assess customer storage needs and make suggestions, including offering packing and moving supplies
  • Keep surfaces and high-touch areas clean; including sweeping, mopping, debris removal, and wiping windows
  • Conduct daily storage unit inspections; confirm inventory availability and ensure spaces are ready to rent
  • Manage, audit, balance cash drawer; prepare and make daily deposits
  • Help keep customers current with payment and make collection calls when required

Wafer Fab Operator

San Jose, CA
09.2017 - 05.2018
  • Manufactures wafers under direct supervision
  • Performs the basic processes of production, such as: baking, aligning, inspecting, etching, and cleaning the wafers
  • Possesses a moderate understanding of general aspects of the job
  • Works under the close direction of senior personnel in the functional area.

Food and Nutrition Center Aide

Community Services Agency
Mountain View, CA
03.2010 - 08.2016
  • Responsibilities include inventorying food donations, sorting food, restocking shelves, picking up food donations from local markets and helping to maintain a safe and sanitary work environment for our volunteers, staff and clients.

Office Manager

Whybark Wireless
San Jose, CA
11.2005 - 02.2007
  • Take service calls, create quotes/invoices/purchase/work orders, order supplies, keep track of appointments, make travel arrangements and process timesheets.

Receptionist

Robert I Picker M
Walnut Creek, CA
09.2004 - 11.2005
  • Answer phones, send faxes, file check and write emails to patients
  • Greet patients when they arrive
  • Help
  • Doctor with reports and write prescriptions out for Doctor.

Goodyear

Service Advisors
Cupertino, CA
10.2021 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Education

Certificate of Achievement in Child Care - Medical

CCOC
06.2009

Del Mar High School
01.2003

Skills

  • Typing Fax machines
  • Xerox machines Basic computer software
  • Computer printers Multi-line phones

Interests

MULTI-LINE (5 years) MULTI-LINE PHONES (5 years) PRINTERS (5 years) TYPING (5 years) XEROX (5 years

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Goodyear

Service Advisors
10.2021 - Current

Relief Manager

Public Storage
12.2018 - 10.2021

Wafer Fab Operator

09.2017 - 05.2018

Food and Nutrition Center Aide

Community Services Agency
03.2010 - 08.2016

Office Manager

Whybark Wireless
11.2005 - 02.2007

Receptionist

Robert I Picker M
09.2004 - 11.2005

Certificate of Achievement in Child Care - Medical

CCOC

Del Mar High School
Darcilyn Fears