Darcy Garcia-Marenghi
Framingham,MA
Summary
Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual committed to consistently exceed performance standards. Hardworking Sales Associate in both slow and busy shifts. Organized and patient individual professionally handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
7
7
years of professional experience
Work History
Sales Associate
Finish Line
Myrtle Beach, SC
09.2022 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Cashier
Price Chopper
Marlborough, MA
08.2019 - 09.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Desk Clerk
Boy'S & Girl'S Club
Marlborough, MA
09.2017 - 06.2018
- Community Service
- Managed incoming calls, responding to inquiries and directing calls to appropriate departments or personnel.
- Greeted guests upon arrival in a friendly and professional manner.
- Ensured that all safety protocols were followed at the front desk area.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Answered telephones, directed calls and took messages.
Education
Current Major - Criminology
Framingham State University
Framingham, MACurrent Minor - Psychology
Framingham State University
Framingham, MASkills
- Inventory Control Procedures
- Store Organization
- Retail Store Operations
- Exceptional Customer Service
References
References available upon request.
Timeline
Sales Associate
Finish Line
09.2022 - Current
Cashier
Price Chopper
08.2019 - 09.2021
Desk Clerk
Boy'S & Girl'S Club
09.2017 - 06.2018
Current Major - Criminology
Framingham State University
Current Minor - Psychology
Framingham State University