Zoe Nestoryak
Binghamton
Summary
Friendly and reliable team player looking for a part-time opportunity. Eager to contribute strong prioritization and organizational skills while gaining experience in a variety of work environments. Passionate about animals and interested in pursuing animal care opportunities in the future.
Overview
4
4
years of professional experience
4043
4043
years of post-secondary education
Work History
Sales Associate
PetSmart
Vestal
04.2021 - 07.2025
- Assisted customers with product selections and pet care advice.
- Maintained clean and organized sales floor displays for optimal customer engagement.
- Operated point-of-sale system efficiently for smooth transaction processing.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Used technology resources to assist customers in locating and selecting items.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Stocked shelves with products, ensuring proper placement and visibility.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers in locating products and answered inquiries promptly.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Fed and watered animals according to dietary requirements.
- Monitored animal health and reported any concerns to veterinarians.
- Provided enrichment activities to enhance animal well-being.
- Organized and managed supplies for the care facility efficiently.
- Educated visitors about proper animal handling and care practices.
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Ensures that all safety protocols are followed while handling animals in order to prevent accidents or injuries to staff or visitors.
- Records observations of animal behavior, health, diet and other information as required.
- Maintains accurate records of animal feeding schedules, medication administration and other relevant data.
- Performs minor medical treatments such as wound care, administering medication, bandaging wounds as instructed by a veterinarian or supervisor.
- Assists in restraining animals for examination or treatment when necessary.
- Communicated effectively with visitors about animal care and adoption processes.
- Interacts with visitors regarding questions about the facility's operations and provides educational talks related to the welfare of the species being cared for.
- Trained new staff members on proper animal handling procedures.
Education
Suny Delhi
Delhi, NYHigh School Diploma -
Chenango Forks High School
Binghamton, NYSkills
- Team management
- Time management
- Team collaboration
- Customer service
- Cash handling
- Retail merchandising
- Basic math
- Critical thinking
- Supervision
- Reliable and trustworthy
- Friendly, positive attitude
- Computer skills
- Leadership
- Organization
- Keyboarding
- Inventory management
- Product knowledge
- Relationship building
- Effective communication
- Problem solving
- Adaptability to change
- Inventory control procedures
- Money handling
- Retail store operations
- Listening skills
- Multi-tasking strength
- Friendly and outgoing
- Stocking and receiving
- Inventory control
- Cleaning techniques
- Animal handling
- Animal health monitoring
- Medication administration
- Enrichment activities
- Attention to detail
- Animal nutrition
- Animal nutrition management
- Patience and tolerance
- Animal care
- Disease prevention
- Animal enrichment activities
- Animal Adoption Procedures
Affiliations
- Cyber Café Club - Member/President
- Academic Honor Role
Education and Training
other,other
Timeline
Sales Associate
PetSmart
04.2021 - 07.2025
Suny Delhi
High School Diploma -
Chenango Forks High School