Yalonda Walker

• Rooming of patients, vital signs, medical history intake, exam room turnover
• Assist providers with wound care and office procedures
• Phone triage and correspondence
• Prescription refill processing
• Laboratory and culture results processing
• Management of medical supply stocking and inventory
• EMR data entry
• Medical photography
• Venipuncture
• Sterilization of surgical instruments

• Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided safe mobility support to help patients move around personal and public spaces.
• Transported individuals to events and activities, medical appointments, and shopping trips.

• Obtained client medical history, medication information, symptoms, and allergies.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Completed EKGs and other tests based on patient presentation in office.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.

• Performed patient vital signs
• Point of care testing
• Processed lab specimens
• Administered injections
• Performed office procedures including EKG's
• Performed phlebotomy/administered injections
• Assisted providers in office with medical procedures
• Performed patient related phone calls and refills
• . Performed clerical/front desk duties and other administrative duties
• Strong communication and interpersonal skills with patients and office team

• Interviewed clients with advanced or complex cases for the infectious disease COVID-19, to obtain information regarding symptom history and onset, basic demographics, underlying health conditions, treatments received, recent activities, and potential exposure to other individuals in close contact to the patient.
• Provided information regarding self-isolation, daily symptom monitoring, and access to testing; connects individuals to community resources and up-to-date public health information regarding disease control and prevention.
• Actively listened to individuals and addressed concerns regarding health and safety with empathy and sensitivity; communicated effectively with individuals across varying backgrounds and cultures.
• Coordinated with local, regional, and state social support services and agencies to provide quick access to services that support necessary isolation measures, such as accessing shelter, food, phone, thermometer, cleaning supplies, transportation services, testing, legal aid, childcare and/or temporary care for elderly or disabled family members.

• Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.

• Recorded patient's vital signs, documented physician's notes (HPI)
• Prepared exam rooms for clinical procedures and assisted practitioners with patient care

• Obtained client medical history, medication information, symptoms, and allergies.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Performed medical records management, including filing, organizing and scanning documents.
• Taught patients about medications, procedures, and care plan instructions.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.

• Vital Signs
• Explained treatment procedures to patients
• Prepared patients for examinations
• Assisted the physician during examinations
• Collected and prepared laboratory specimens
• Performed basic laboratory tests
• Prepared and administered medications, including by intramuscular, intradermal, and subcutaneous injectionsincluding vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant)

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.