Summary
Work History
Education
Skills
Timeline
Cashier

Darelise Gonzalez Vazquez

Hazleton,PA

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service and financial management. Demonstrated ability to enhance customer loyalty through empathetic service and resolve high-stress situations, alongside elevating financial accuracy and fostering cost-saving measures. Skilled in bilingual communication and data analysis, embodying work ethic and integrity.

Work History

Cashier

Walmart
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Representative

Walmart
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Financial Clerk

Walmart
  • Enhanced financial reporting quality through rigorous data analysis and validation of key metrics.
  • Played an integral role in successful audit completion through timely preparation of required documentation for external auditors.
  • Elevated the accuracy of financial forecasts with a keen understanding of market trends and economic indicators.
  • Championed cost reduction initiatives through skillful negotiation with vendors, securing favorable terms that benefited the organization''s bottom line.

Education

Medical Assistant - Medical Assistant

Luzerne County Community College
Nanticoke, PA

High School Diploma -

Hazleton Area High School
Hazleton, PA
06.2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Bilingual

Timeline

Cashier

Walmart

Customer Service Representative

Walmart

Financial Clerk

Walmart

Medical Assistant - Medical Assistant

Luzerne County Community College

High School Diploma -

Hazleton Area High School

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Darelise Gonzalez Vazquez